Shopping Cart Issue

Hi,

As you can see in the screenshot I have got two items in my cart but they dont show in the exploding shopping cart.

This is an issue across my site across browsers etc

can you please advise?

Thanks

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Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi,

I tried this but the problem is still there

Thanks,

jack

Hello,

Please make the full backup of your site, update the theme and all the related plugins (Appearance > Install plugins) Please follow the instruction: https://xtemos.com/docs/woodmart/update-theme-2/

If it does not solve the issue, confirm the permit to deactivate the plugins not related to the theme for a while of checking.

Best Regards

Hi,

I have backed up my site and I give permission can you please look into this for me.

Thanks,

Hello,

When I try to enter your site I see this message: https://prnt.sc/w1b4ue

Please contact us when you site is live again.

Best Regards

back up now

Hello,

I am checking and the shipping cart it is working now https://prnt.sc/w2qh3b

Please clarify the issue.

Best Regards

Hi,

In incognito browser, my items in the cart still arent showing up?

I think it’s an ajax issue ?

Thanks,

and also when I go to another page on the site my cart is empty,

When i go back on the store it pops back in?

Hello,

I have deactivated all the plugins except Elementor, Elementor Pro, and Woodcore and it works in incognito https://prnt.sc/w3i69a

Best Regards

Hi

I have attached screenshot , i disable the same plugins and i had the same issue again

please see screenshot (i did have stuff in the cart)

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Hello,

I am authorized and I have deactivated all the plugins: https://prnt.sc/w4ibgf

I ma not authorized in Firefox https://prnt.sc/w4ickl

Chrome incognito https://prnt.sc/w4ie2w

Deactivate all excepting https://prnt.sc/w4ifdy and check again.

Best Regards

[Author]

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