Home Forums WoodMart – Premium Template shopping cart pop up widget thing not working

This topic contains 9 replies, has 2 voices, and was last updated by Aizaz Imtiaz Awan Aizaz Imtiaz Awan 1 month, 2 weeks ago.

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #336387

    kalonji1
    Junior consultant

    Hi there, I’ve noticed more commonly now that the cart pop up when you click it often doesn’t load anything, its just blank leaving me literally no way of going to checkout? We have a lot of customers coming and going each day, why is this happening.
    Have tried on safari and google chrome, same issue.

    Private Content Hidden
    #336388

    kalonji1
    Junior consultant

    To confirm, it tends to be when you click the cart in the corner, rather than when you add items to cart. Thanks

    #336427

    Hello,

    Please provide the login details of the website to check it myself and help you out accordingly.

    Best Regards

    #336450

    kalonji1
    Junior consultant

    Hi thank you, please see the details for login in private

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    #336464

    Hello,

    You are using an old version of the theme. Please update the theme and Recommended plugins to the latest versions. Then check back.

    Best Regards

    #336477

    kalonji1
    Junior consultant

    Hi thanks, but I am using a child theme, how can I do this? Can you send me a child theme that I can use please?

    #336481

    kalonji1
    Junior consultant

    I just updated the them, does that mean the child theme would be updated too?

    #336608

    Hello,

    Yes, updating the parent theme will also update the child theme.

    Best Regards

    #336764

    kalonji1
    Junior consultant

    Perfect, thats all updated but why the issue still?

    #336840

    Hello,

    Your issue has been Resolved. Please deactivate cache plugin, clear browser cache and check back.

    Best Regards

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