Shopping cart / Wishlist / Compare does not display the correct number

Hi,

the shopping cart icon does not appear correctly on the cover page.
When a product is added to the cart, it is not displayed in it except when it is just entered in the cart. When it goes to another page then it is displayed in the upper right corner, but when I am on the cover or shop page then it is not displayed correctly.

Compare icon option when adding more products it is seen that only one is placed and not more products to compare. It is also a problem per page to display other information on one and different information on other pages for the number of products that are in the compare and wishlist list.

Please help!

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I deactivated all plugins but again the same problem.
eg I add a product to the cart from the home page I go to another page and return to the home page, it says that the cart contains 0 items.

Additionally, the codes above the widget are displayed in the footer, shop page and in the checkout (picture attached)

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Hello,

Please remove the shortcode from the pre-footer area: https://gyazo.com/88ddf71aebe63eb192f537c20985e90a

Remove HTML tags from all the Widget titles. You would better install the Classic Widgets plugin it is free. The current WordPress version has the bag in the Widgets and the classic view is better.

If you have any questions please feel free to contact us.

Best Regards

Ok. I am.
Still have problem with product counts in cart.
I send you video.

Best regards

Hello,

As soon as I have enabled the parent theme and disabled the cache plugin it works well: https://gyazo.com/7fb225ae0b84f9a212e5c8ec2449b603

If you have any questions please feel free to contact us.

Best Regards

Hello,

now i tested and nope…still does not work correctly.
Like on yours video, to me work fine when I am on homepage, but if you try add some products on homepage, then go to -> SHOP page -> return to HOMEPAGE … in right corner notification is 0, but have products in cart.

Or add something from SHOP page -> then go to HOMEPAGE -> there is still 0 on cart notification.

Products is in the cart, but customer would be think that he did not add the product, because notification would be 0, if him go from page to page.

I try change cart in header builder but same problem.

Best regards

Hello,

I have followed the steps you describe and the shopping cart does not show zero. https://gyazo.com/6e230fb94f082062d6ac66f896ca341f

This screen was made after I added the product in the cart and went to the home page.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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