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Show attribute label on product doesn’t work properly
- This topic has 10 replies, 2 voices, and was last updated 2 years, 1 month ago by Aizaz Imtiaz Awan.
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AuthorPosts
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October 11, 2022 at 5:04 pm #412875
GiovanniParticipantHi, as you can see in images attached, the option “show attribute label on product” doesn’t work properly because :
– in grid i see only one attribute
– the attribute values are wrongAny idea how to solve?
Thank you in advance
- This topic was modified 2 years, 1 month ago by Giovanni.
Attachments:
You must be logged in to view attached files.October 12, 2022 at 1:06 pm #413153
Aizaz Imtiaz AwanKeymasterHello,
Sorry to hear about the inconvenience.
Can you please provide valid WP-ADMIN Login details of your Site in the below-listed format on which you are facing the issue so that we can look after the mentioned issue on your Site and assist you accordingly?
WP-ADMIN URL:
WP-ADMIN USERNAME:
WP-ADMIN PASSWORD:Best Regards.
October 12, 2022 at 2:34 pm #413170
GiovanniParticipantHi here there are all login data 🙂
Thank you in advance
October 12, 2022 at 4:07 pm #413236
Aizaz Imtiaz AwanKeymasterHello,
Sorry to say but we are noticing that your Woodmart Theme has a very old version but your WoodMart Core is updated to the latest version. Your current WoodMart version running is 6.2.3 whereas the current WoodMart version running is 7.0.2. So, kindly first update your WoodMart Theme to the latest version and then check back the issue again. Hopefully, it will get resolved by then.
Best Regards
October 12, 2022 at 4:24 pm #413242
GiovanniParticipanthow can i force the core update?
Attachments:
You must be logged in to view attached files.October 13, 2022 at 10:17 am #413395
Aizaz Imtiaz AwanKeymasterHello,
Have you enabled and cache applications or plugins from the server?
Best Regards.
October 13, 2022 at 11:22 am #413420
GiovanniParticipantactually there is liteSpeed cache but isn’t enable yet
October 13, 2022 at 3:58 pm #413536
Aizaz Imtiaz AwanKeymasterHello,
The WoodMart Core plugin is already updated to the latest version on your Site i.e .1.0.35.
Regarding the Attribute Label concern, it seems to be working fine on your Site because as an example take the following Product on your Site: https://www.missbaby.it/prodotto/coat-chloe-cappotto-petit-beurre-c06137231/
It is tagged in multiple terms of the Anni attribute (i.e. 9 Mesi 12 Mesi 18 Mesi) on your Site, which is why it is showing those 3 Product Attribute Labels on this Product.
So, if there isn’t any Image uploaded on these Attribute Labels then it automatically takes Text as Label.
Best Regards
October 13, 2022 at 4:07 pm #413541
GiovanniParticipantIm sorry but it’s not correct, because the labels must be 6 and not 3 as you can see in attachment or into the link.
And for other products (for example: https://www.missbaby.it/prodotto/cappello-karl-lagerfeld-cappello-nero-z1105009b/ ) the labels doesn’t appear.
With previous version of woodmart all works fine.
There are some update query from a version to another? If yes how can i execute them again?
Thank you in advance
GiovanniAttachments:
You must be logged in to view attached files.October 13, 2022 at 4:18 pm #413548
GiovanniParticipantNow i’ll resync products, and after i’ll post you again, with the hope that there aren’t problems 🙂
October 14, 2022 at 8:41 am #413694
Aizaz Imtiaz AwanKeymasterHello,
You are Most Welcome.
We are glad that you managed to solve the problem yourself. You are Great!!!
Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.
Have a wonderful day.
Topic Closed.
Best Regards. -
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