Sidebar login form redirects to My Account page

When anyone tries to login to the site via the login form in the sidebar, they are instantly redirected to the My Account page. On that page, they are able to log in. I’ve updated the theme and tested for a plugin conflict with all of the plugins on my site deactivated, and the issue persists.

Note that this only happens in chromium based browsers; on firefox, the issue is absent.

Hello,

Please disable any plugins not directly related to our theme and ensure that you have only the necessary plugins active for WoodMart to function properly: WoodMart core, WooCommerce, and Elementor/WPBakery Page Builder.

If the issue persists, kindly provide us with your WordPress admin access details in the Private content field. This will allow us to log in to your dashboard and investigate the issue further.

Thank you in advance for your cooperation.

Regards

[cc-7620]

I’ve already tested thoroughly with all plugins disabled, and this still happens. I notice that the issue is happening for a couple of other people on the forum:
https://xtemos.com/forums/topic/side-login-form-redirects-to-my-account-login-form/
https://xtemos.com/forums/topic/split-side-login-form-redirects-to-my-account-login-form/

• This reply was modified 5 months, 4 weeks ago by cc-7620.

Hello,

Please keep all plugins that are not related to our theme temporarily turned off so we can check this on your website.

Kind Regards

Thank you, have you been able to check further?

Could you please send us your FTP access so we can troubleshoot this on your website?

Hi Artem,

Certainly, would you prefer access to a staging site or to the live site?

To staging if the problem appears there.

Here’s the staging site link: gofst-temporary-nc.freshy.dev

You can do all your testing on there.

Please send us your FTP access to this website so we can check.

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