Sidebar sometimes doesn't load
-
Every here and there the sidebar does not load and the page gets displayed without it, looking incomplete.
It’s hard to say when exactly this happens, it can be every 50 clicks, or every 5 clicks… there’s no pattern really.
It might be that the page loading runs out of resources, causing the script to stop at some point, perhaps when loading the fonts? Don’t know really…
Once the page is refreshed, the sidebar shows. Try to reproduce the issue by clicking on banners from homepage.
Any suggestions? Thank you.
Another issue…
When the product gallery is set to display the thumbnails on the left side, there’s a problem:
If there are 4-5 images, the slider will always scroll the thumbnails to top when clicked on thumb 4 or 5.
When there’s 3 or 6 thumbnails, this issue does not show. With 6 thumbs it works OK, with 3 or less there is no slider anyway.
* See URL in private content to see the issue.
Please advise.
Thank you
Hello,
We tried to click on your banners links a lot of times but the sidebar always works correctly. As for the thumbnails problem, we will try to find a solution in our future updates. It seems to be a problem with JS library that we are using for the vertical carousel.
Regards
OK. Thank you. I’m looking forward to the thumbnails slider fix.
The topic ‘Sidebar sometimes doesn't load’ is closed to new replies.