single product dont show review bug(?)
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Hello, I encountered a problem with the lack of reviews on my website. I will attach a few screenshots where it can be seen that I tried enabling reviews in two possible ways (as a tab and below the description), but neither of the two options displays reviews on the product pages. Can you please advise if there is anything I can do about it? Perhaps I am missing something? Or is it a bug after all?
*1 screenshot – tabs review in settings
*2 screenshot – no reviews in tabs on the product
*3 screenshot – separate section in settings
*4 screenshot – no reviews when separate section
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Hi [email protected],
Thanks for reaching to us.
1. Make sure Reviews are enabled in the Woocommerce > Settings > Product.
2. I kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes) and keep WoodMart Core and WooCommerce plugins activated. This is to ascertain whether the issue you are experiencing is due to our theme or not.
If the problem persists even with the default WordPress theme, it would suggest that WoodMart theme is not the cause of the issues.
In case it works with default theme, please provide me with temporary wp-admin access, I will debug that issue.
Regards,
Hung Pham
* I\’m not sure, but I hope this link will work)
hello again, I did as you said, everything works fine on theme 2023, reviews appeared, I indicated the login and password to wordpress
Hi [email protected],
Would you mind if I deactivate 3-rd party plugins and switch to WoodMart parent theme for testing?
Please confirm me back.
Regards,
Hello! I am pleased to inform you with great gratitude that the reviews have appeared and are functioning smoothly. Thank you so much for your assistance in this matter!
Hi [email protected],
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
.
