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Single product image height is not changing with variation change

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #15670

    webaits
    Participant

    Hi

    On the page
    https://www.handicraft-palace.com/beautiful-mandala-bags-ethnic/

    I have set images for each product color variation.

    When the color variation gets changed, only half height of the image shown.

    I’m using version 3.3 and have set Main carousel auto height to On under Theme Settings > Product Page

    I’m expecting to get full height image according to ratio when product variation is changed.

    Would you please check it?

    One more question: Where can I submit the site to show as made with Basel?

    Thanks

    #15678

    Artem Temos
    Keymaster

    Hi,

    Thank you for reporting us about the issue. It is a known problem, but unfortunately, there is no solution in OWL Carousel library yet. Are you able to use images with the same size while we are looking for the solution?

    Regards

    #15690

    webaits
    Participant

    Hi,

    I’m sorry, I can’t use images with the same size. What is alternative?

    Thanks

    #15692

    Artem Temos
    Keymaster

    Please, provide us your admin and FTP access so we can try to do some fix.

    #15693

    webaits
    Participant

    Hi,

    Please check the credentials in private content

    Thanks

    #15694

    Artem Temos
    Keymaster

    Check how it works now.

    #15697

    webaits
    Participant

    Hi,

    Thank you for the Quicker fix. According to me, it’s fine. I would just need to confirm it from client.

    Would you please tell me what did you do (file/line number)?

    Thank again

    #15698

    Artem Temos
    Keymaster

    All changes located in our theme JS files in the js folder. In both regular and minified versions. We can’t give you line numbers.

    #15699

    webaits
    Participant

    Thanks for this info, it means the changes would get lost when the theme version will be updated.

    #15700

    Artem Temos
    Keymaster

    No, they will not be lost. The fix will be included in the update.

    #15701

    webaits
    Participant

    It’s alright. Thank you for the support

    #15702

    Artem Temos
    Keymaster

    You are welcome!

Viewing 12 posts - 1 through 12 (of 12 total)

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