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Single Product Page doesn’t update settings

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  • #686615

    buildreview.org
    Participant

    Are there any reported cases where we change the single product > Gallery view and it doesn’t change on the single product frontend?

    I’ve cleared the server and browser cache, but no change.

    Our theme has over 1,840 products, yet when I load a new staging site with demo content the gallery changes on the frontend as expected. What could the issue be?

    Thanks.

    #686645

    Hello,

    Maybe you are using Custom WooCommerce Builder layouts, which are part of WooCommerce Builder from WoodMart.

    Navigate to Layouts > Edit single product layout and change the gallery view in the layout.

    Further, you can read more about the Layout Builder here: https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/

    If the issue remains, share the WP login details so I can further check on your site and give you a possible solution.

    Best Regards,

    #686720

    buildreview.org
    Participant

    Yes, the problem was that there was a prebuilt woocommerce layout downloaded with the theme demo that was overriding any admin changes. Thanks for pointing that out.

    #686760

    Hello,

    Most Welcome!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)