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Single Product Page Layout Translation

Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
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  • #359990

    Okrim77
    Participant

    I have several single product pages created through Layouts and assigned to different product categories with “Edit Condition”

    Now I am translating my site with WPML but it is not possible the “Edit Conditions” function does not work and therefore I cannot apply it to specific categories. How can I solve?

    #359994

    Artem Temos
    Keymaster

    Hello,

    Please, send us your admin access so we can check what is wrong.

    Kind Regards

    #360004

    Okrim77
    Participant

    Have send you admin access

    #360218

    Artem Temos
    Keymaster

    Please, disable all external plugins temporarily and send us your FTP access so we can check it further.

    #362118

    Okrim77
    Participant

    I apologize for the delay, I have run a test with all plugins disabled but the problem is the same, I can send the FTP data but the site is in production so I cannot keep them disabled until it is possible to do a check.

    #362120

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

    #363084

    Okrim77
    Participant

    I set up a developer site to be able to carry out the tests, below the FTP data, the admin credentials for wordpress are the same as sent previously.

    #363235

    Artem Temos
    Keymaster

    Try to add two conditions for this particular layout. One is for the category from the first language and another one is for the translated category.

    #363295

    Okrim77
    Participant

    Excuse me but this thing is impossible, what suggestion is it?

    In the Layout I can only select the product category of the relevant language and in the translated version the “edit conditions” button does not work, how would I select the category?

    #363621

    Artem Temos
    Keymaster

    We have added a fix to your website. Could you please try how it works now and let us know?

    #363640

    Okrim77
    Participant

    Now I am able to enter the categories in “Edit Condition” but the layout does not work

    #363650

    Okrim77
    Participant

    Also when I go to edit the translated layout with Elementor I get the message “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    #363762

    Artem Temos
    Keymaster

    Make sure that you have this field translated in all your layouts https://monosnap.com/file/kBMglWWLvVVu3f3mvT7FNwyd31CUcW
    But it should not be changed in your translations.

    #364947

    Okrim77
    Participant

    I’m sorry but I still have the same problem, and this is causing me a lot of delays in putting the language version of the site online.

    #364948

    Artem Temos
    Keymaster

    Could you please send us a link where you have this problem? Also, send a screenshot that the field is translated for that layout as per our instruction.

    #364968

    Okrim77
    Participant

    If I modify and confirm the conditions of the “Motocross Graphics” layout in English, the page in English looks good but then the one in Italian is not displayed correctly. Conversely, if I agree with the display conditions in the Layout in Italian, the product in English is badly seen.

    #365133

    Artem Temos
    Keymaster

    We have added another fix to your website. Please, test how it works now.

    Kind Regards

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Viewing 17 posts - 1 through 17 (of 17 total)