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Single Product Page Problem

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #435271

    rahatulashiqtamal
    Participant

    Hi,

    In my shop, the product page not working, I mean mouse scrolling and click not working. I tried another browser, the same problem was there.

    could you please help me? What happens?

    Like you could test: https://topreviewing.com/product/magical-glowing-sand/

    #435282

    rahatulashiqtamal
    Participant

    Hi, the problem is solved,

    My new problem is, how to turn off the dropdown menu for home and shop?

    https://live.staticflickr.com/65535/52627719140_84222545f5_o.png

    #435284

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

Viewing 3 posts - 1 through 3 (of 3 total)