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Site broken after new theme update

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • April 15, 2021 at 5:38 pm #283315

    Whimsie
    Participant

    Hey guys, website now looks broken after theme update- please resolve.

    April 15, 2021 at 9:25 pm #283381

    Elise Noromit
    Member

    Hello,

    I am checking your site and it does not look broken: https://gyazo.com/d4dbf0401709514b66e3cf99676101e0

    Please provide the page URL and screens.

    If your footer differs, please set the same layout as it was in the Theme Setting > Footer and move the widgets in the appropriate Footer column widget area.

    If you have any questions please feel free to contact us.

    Best Regards

    April 16, 2021 at 7:05 am #283455

    Whimsie
    Participant
    April 16, 2021 at 3:26 pm #283627

    Elise Noromit
    Member

    Hello,

    Please disable and remove CMB2 and Redux plugins https://xtemos.com/docs/woodmart/faq-guides/3-x-4-0-migration-guide/

    If you have any questions please feel free to contact us.

    Best Regards

    April 16, 2021 at 4:19 pm #283638

    Whimsie
    Participant
    April 16, 2021 at 7:42 pm #283677

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)