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Site loading twice
- This topic has 7 replies, 2 voices, and was last updated 9 months, 3 weeks ago by Luke Nielsen.
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July 13, 2023 at 2:51 am #481002
pprasantha7ParticipantHi, I have 2 questions:
1) When ever i open my site, its loading twice. How can i avoid it please ? Details are in private content area.
2) By default i can create 2 tabs in single product edit area. Is there a way to increase tabs ? (I wish to increase up to 4 tabs)Thanks in advance.
Attachments:
You must be logged in to view attached files.July 13, 2023 at 11:49 am #481124
Luke NielsenKeymasterHello,
1. In the copyrights area close the
a
tag: https://take.ms/1Uv6l2. You can try to use our theme presets for defining additional tabs.
Here is our article about theme presets: https://xtemos.com/docs-topic/theme-settings-presets/
Kind Regards
July 13, 2023 at 12:48 pm #481160
pprasantha7Participant1. In the copyrights area close the a tag: https://take.ms/1Uv6l | Thank you so much. Its sorted !
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2. You can try to use our theme presets for defining additional tabs.
| Couldn’t understand how to get it done. Could you please explaine with some screenshots ? Much appreciated 🙂July 13, 2023 at 12:56 pm #481165
Luke NielsenKeymasterHello,
2. Please navigate to Theme Settings -> Settings Presets and create a preset with such condition:
In that condition, we specified a specific product.
Then edit the settings of that preset and navigate to Single product -> Tabs and define additional tabs here: https://take.ms/sfLk0
Here is a result: https://take.ms/Uh1U6
Kind Regards
July 13, 2023 at 3:07 pm #481222
pprasantha7ParticipantHi, Regarding my initial 2 questions:
1) You asked me to close “a” tab. I have closed the tab but issue is still there (Loading twice) Please check the screenshot. (I have cleared the cache and also completely deleted the copyright area and tested. Same scenario.
2) I followed what you have asked me to do regarding additional tab. But no results.
Kindly pay your attention. (wp Access details been shared in my first tropic)
Thanks.Attachments:
You must be logged in to view attached files.July 14, 2023 at 9:14 am #481427
Luke NielsenKeymasterHello,
1. Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.
2. Everything works well, I have defined such condition: https://take.ms/IOW3w and edited its theme settings as I described above and as a result, tabs are shown: https://take.ms/at0lY
Kind Regards
July 14, 2023 at 9:37 am #481435
pprasantha7ParticipantThank you for the message.
Here with i am confirming and giving permission plugins deactivation for the etesting purposes.July 14, 2023 at 2:21 pm #481517
Luke NielsenKeymasterHello,
1. I have checked that issue on the default theme and there is the same situation, here is a video: https://take.ms/0rGyB
So it is not something caused by our theme.
Kind Regards
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