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Site loading twice

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #481002

    pprasantha7
    Participant

    Hi, I have 2 questions:

    1) When ever i open my site, its loading twice. How can i avoid it please ? Details are in private content area.
    2) By default i can create 2 tabs in single product edit area. Is there a way to increase tabs ? (I wish to increase up to 4 tabs)

    Thanks in advance.

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    #481124

    Luke Nielsen
    Keymaster

    Hello,

    1. In the copyrights area close the a tag: https://take.ms/1Uv6l

    2. You can try to use our theme presets for defining additional tabs.

    https://take.ms/cInOE

    https://take.ms/J2bXM

    Here is our article about theme presets: https://xtemos.com/docs-topic/theme-settings-presets/

    Kind Regards

    #481160

    pprasantha7
    Participant

    1. In the copyrights area close the a tag: https://take.ms/1Uv6l | Thank you so much. Its sorted !
    ———————————————————————————————————–
    2. You can try to use our theme presets for defining additional tabs.
    | Couldn’t understand how to get it done. Could you please explaine with some screenshots ? Much appreciated 🙂

    #481165

    Luke Nielsen
    Keymaster

    Hello,

    2. Please navigate to Theme Settings -> Settings Presets and create a preset with such condition:

    https://take.ms/27Ovi

    In that condition, we specified a specific product.

    Then edit the settings of that preset and navigate to Single product -> Tabs and define additional tabs here: https://take.ms/sfLk0

    Here is a result: https://take.ms/Uh1U6

    Kind Regards

    #481222

    pprasantha7
    Participant

    Hi, Regarding my initial 2 questions:

    1) You asked me to close “a” tab. I have closed the tab but issue is still there (Loading twice) Please check the screenshot. (I have cleared the cache and also completely deleted the copyright area and tested. Same scenario.
    2) I followed what you have asked me to do regarding additional tab. But no results.
    Kindly pay your attention. (wp Access details been shared in my first tropic)
    Thanks.

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    #481427

    Luke Nielsen
    Keymaster

    Hello,

    1. Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    2. Everything works well, I have defined such condition: https://take.ms/IOW3w and edited its theme settings as I described above and as a result, tabs are shown: https://take.ms/at0lY

    Kind Regards

    #481435

    pprasantha7
    Participant

    Thank you for the message.
    Here with i am confirming and giving permission plugins deactivation for the etesting purposes.

    #481517

    Luke Nielsen
    Keymaster

    Hello,

    1. I have checked that issue on the default theme and there is the same situation, here is a video: https://take.ms/0rGyB

    So it is not something caused by our theme.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)