Site Options not working, I cannot add any item to shopping cart
-
Please take a look at our website products, the site options not working, and gives a notification to add some options.
Hello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
Yes, I did change the theme and it started working, when I activated Basel again, it stopped!
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
Alright, I am going to send you our login info, I tried doing so by disabling plugins, but it remains the same.
You may try yourself by logging in, please wait for a while I create an account for you in our system.
Please find below the login information in the private content.
Please, keep all plugins that are not related to our theme temporarily turned off. Thank you.
Hello, I could not find your answer helpful, you have the login info and password, please let me know what plug-ins did you find not related there so that I can disable them. I had already disabled recently installed plug-ins one by one and checked, the problem remained the same.
Hello,
Here is a list of theme-related plugins. All other plugins need to be turned off
WooCommerce
WPBakery Page Builder
XTEMOS Post Types plugin
Kind Regards
Hello, I cannot update the WPbakery plugin, I have received a message from Siteground saying that the old plugin has major security issue, therefore, it needs to be updated else site will be down. Please help.
Hello,
You can update the plugin to the latest version via Appearance -> Install plugins.
Kind Regards
.
