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site run slow
- This topic has 27 replies, 2 voices, and was last updated 1 month, 2 weeks ago by Luke Nielsen.
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February 21, 2024 at 2:13 am #541991
gparamjotParticipanthello I have my site running slow can you help me out
February 21, 2024 at 12:25 pm #542240
Luke NielsenKeymasterHello,
Our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.
We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.
If you have any further questions, please don’t hesitate to reach out.
Kind regards
February 21, 2024 at 6:39 pm #542467
gparamjotParticipantWP Rocket I purchased and install its not help
February 22, 2024 at 11:28 am #542703
Luke NielsenKeymasterHello,
In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
February 23, 2024 at 6:56 pm #543280
gparamjotParticipantthere is security enable there end if I give you access how you can get text code
February 23, 2024 at 6:57 pm #543281
gparamjotParticipantthats why I suggest you I added that email just sign up with that email
thank youFebruary 26, 2024 at 12:42 pm #543819
Luke NielsenKeymasterHello,
I have defined the 2-step security: https://take.ms/mI58v , but I am still unable to log in, here is a video: https://take.ms/XzgqT
In general, you can make a clone of your website and move it to the staging platform so I can investigate the issue there.
https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Kind Regards
March 3, 2024 at 6:02 am #545717
gparamjotParticipantI think this email already registered with wocommerce site or I can send you new invitation
March 4, 2024 at 5:42 pm #546109
Luke NielsenKeymasterNovember 22, 2024 at 2:09 am #614483
gparamjotParticipantwhich full access you needed?
November 22, 2024 at 2:10 am #614484November 22, 2024 at 11:52 am #614593
Luke NielsenKeymasterHello,
–Serve images in next-gen formats: Consider using a plugin or service that will automatically convert Ensure text remains visible during webfont load uploaded images to the optimal formats e.g ‘Imagify’ from the Image Optimization tab in ‘WP Rocket’ to convert your images to WebP.
–Properly size images – Optimize the images as described in our article: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/#Step_3
–Defer offscreen images – https://take.ms/BZHti – upload the payment image via HTML BLock, in the HTML Block itself define it via the Image element.
–Reduce unused CSS – To fix that, I suggest using the WP Rocket.
WP Rocket -> Settings -> File optimization. Enable CSS minify and combine it
Reduce unused JavaScript – Use the WP Rocket to fix that, navigate to WP Rocket -> Settings -> File optimization -> enable Minify JavaScript files: https://prnt.sc/gRnGNFDeaCCN and additionally these options: https://prnt.sc/fCMisMjViraZ
-Eliminate render-blocking resources – you may try solutions described here https://onlinemediamasters.com/eliminate-render-blocking-resources-wordpress/
-Reduce the impact of third-party code – it looks like 3rd party plugins affects that – https://take.ms/9eCJ2
-Reduce JavaScript execution time – the WP Rocket can help with it, check this: https://wp-rocket.me/google-core-web-vitals-wordpress/reduce-javascript-execution-time/
You can use this https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ plugin to make temporary access for me so it can be easier for you.
Kind Regards
- This reply was modified 1 month, 3 weeks ago by Luke Nielsen.
- This reply was modified 1 month, 3 weeks ago by Luke Nielsen.
November 22, 2024 at 5:44 pm #614799
gparamjotParticipanti have wordpress commerce plan which one come cdn for image ,revslider make also slow down so i removed from page.or you suggest any plug in to help this out ?
November 22, 2024 at 5:55 pm #614801
Luke NielsenKeymasterHello,
Use our theme’s slider instead of Rev slider, more details about it are here – https://xtemos.com/docs-topic/how-to-create-a-slider/
Kind Regards
November 23, 2024 at 2:49 am #614883
gparamjotParticipantdid they have any option without plugin because more plugin put lord on server
November 23, 2024 at 2:51 am #614884
gparamjotParticipanthttps://wordpress.com/pricing/
i have Commerce
Create a powerful online store with built-in premium extensions.November 23, 2024 at 12:39 pm #614964
Luke NielsenKeymasterHello,
Okay, I see. Did you check those optimization tips – https://xtemos.com/forums/topic/site-run-slow/#post-614593?
All those issues are from Google Insights, so to have a high score you need to use a cache plugin with enabled options for minify/delay etc. JS/CSS files.
Also, you can send me access to the admin panel so I can check some options on your side.
Kind Regards
November 24, 2024 at 1:09 am #615190
gparamjotParticipantwhat is your email i can add you up
November 24, 2024 at 12:34 pm #615250
Luke NielsenKeymasterNovember 25, 2024 at 1:15 am #615317
gparamjotParticipantI ADD YOU IN THERE YOU WILL BE RECIVED REQUEST YOU CAN accept AND SIGN IN
November 25, 2024 at 11:18 am #615420
Luke NielsenKeymasterHello,
Is it possible to give me the admin access https://take.ms/UdA1z ?
Rechecked the Insight results and there are the same issues – https://take.ms/pNE5S as described above https://xtemos.com/forums/topic/site-run-slow/#post-614593
I await your response.
Kind Regards
November 26, 2024 at 7:20 am #615848
gparamjotParticipantDID YOU HAVE OPTION TO LOOK THEME ?
According TO WORDPREE HERE IS ERROR BLOW
Robert (WordPress.com)Nov 23, 2024, 09:01 UTC
Hi there,
Thank you for flagging this!
I can confirm the Site health displays the following:
Autoloaded options could affect performance
Autoloaded options are configuration settings for plugins and themes that are automatically loaded with every page load in WordPress. Having too many autoloaded options can slow down your site. Your site has 1407 autoloaded options (size: 1 MB) in the options table, which could cause your site to be slow. You can review the options being autoloaded in your database and remove any options that are no longer needed by your site.
More info about optimizing autoloaded options
Could you share with us if you’re seeing any performance drops or particular issues on the website? If yes, do you recall when they started?
Moving on, the above could be a sign of a recent plugin update or even conflict. Checking the current logs, I can see there are several Fatal errors here:
https://wordpress.com/site-logs/winebarrel.com/php?severity=Fatal+error
PHP Fatal error: No Opauth strategies defined in /srv/htdocs/wp-content/plugins/woodmart-core/vendor/opauth/opauth/lib/Opauth/Opauth.php on line 181
woodmart-core
PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /srv/htdocs/wp-content/themes/woodmart/index.php:11
woodmart
While they may not be directly relevant to this case, I encourage you to also check this with the plugin and theme developers to further guidance.
We also have a guide on how to run a conflict test on your production or staging site here:
https://wordpress.com/support/plugins/solve-problems-with-plugins/
Should you need any more details or have more questions, we’re available and happy to assist!
Warm regards,
RobertHappiness Engineer at WordPress.com
November 26, 2024 at 7:25 am #615849
gparamjotParticipantCAN YOU CHECK NOW
November 26, 2024 at 10:26 am #615897
Luke NielsenKeymasterHello,
Sorry for the delay.
Your invitation to the admin panel stopped working. Is it possible to send access as temporary via this https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords/ plugin?
Clarify, where I can find that error log on your end – https://take.ms/BmLm2 ?
As for the Insights score, confirm the permission for plugin deactivation just for investigation.
Kind Regards
November 27, 2024 at 8:54 am #616378
gparamjotParticipantmy site WPBakery Page Builder not working since i update theme? even my page stop working
November 28, 2024 at 10:13 am #616933
Luke NielsenKeymasterHello,
1. Do you have the same issues as you describe above – https://take.ms/BmLm2 ? If so, send me temporary access for investigation https://www.wpbeginner.com/plugins/how-to-create-temporary-login-for-wordpress-no-passwords, unfortunately, the old access is not working.
2. Make sure that all necessary plugins are updated in WoodMart -> Plugins.
I await your response.
Kind Regards
November 30, 2024 at 5:40 am #617922
gparamjotParticipantSeverity Date & time (UTC-5) Message
Warning Nov 29, 2024 at 2:55 PM
PHP Warning: Trying to access array offset on value of type bool in /srv/htdocs/wp-content/themes/woodmart/woocommerce/single-product/product-image.php on line 275Message
PHP Warning: Trying to access array offset on value of type bool in /srv/htdocs/wp-content/themes/woodmart/woocommerce/single-product/product-image.php on line 275
Timestamp
2024-11-29T19:55:47.000Z
Kind
themes
Name
woodmart
File
/srv/htdocs/wp-content/themes/woodmart/woocommerce/single-product/product-image.php
Line
275
Fatal error Nov 29, 2024 at 2:37 PM
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32768 bytes) in /wordpress/drop-ins/object-cache.php on line 440Message
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 32768 bytes) in /wordpress/drop-ins/object-cache.php on line 440
Timestamp
2024-11-29T19:37:12.000Z
Kind
–
Name
–
File
/wordpress/drop-ins/object-cache.php
Line
440
Fatal error Nov 29, 2024 at 2:37 PM
PHP Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 20480 bytes) in /wordpress/plugins/woocommerce/9.4.2/src/Internal/Traits/AccessiblePrivateMethods.php on line 0December 2, 2024 at 10:46 am #618279
Luke NielsenKeymasterHello,
Set the same server values as described in our article – https://xtemos.com/docs-topic/themes-requirements-space/
Let me know the result.
Kind Regards
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