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size attributes problem

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  • #562901

    complex.bg.online
    Participant

    Hello, support

    https://flanelki.bg/bazova-teniska-1/
    in this product you will see how in the information in size attributes I have set length and width and they are visualized. However, here it is mixing them up and ordering them ALPHABETICALLY, even though I have set a custom order.
    I give an example: for size 6-12 m, a hint appears for sizes for size 11-12 years.

    for 6-12 m I set length / width: 33 cm x 28.5 cm, and it comes out 64 x 46, which is a size for 11-12 years

    It struck me that in the product, when I selected attributes, when I added it, it mixed them all up and arranged them by 0-6 m and the second size came out 11-12 years. It apparently arranged them alphabetically. I deleted them and added them manually but the problem persists.

    Best regards.

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    #563060

    Hello,

    You can adjust the order of the attributes via Products > Attributes > drag each attribute in the appropriate order (more detail in the below video).
    https://monosnap.com/file/H9O9u7fyWBUApExfNk1Ma9t0xRczpq

    Best Regards.

    #563112

    complex.bg.online
    Participant

    Hi, you didn’t even bother to log in and see that this is what I did.

    Please log in and check where the problem is.

    Best regards.

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    #563180

    Hello,

    Sorry to say your 2fa authentication login details are not working. Can you please give the site access? I will check and give you a possible solution.

    Best Regards.

    #563198

    complex.bg.online
    Participant

    i sent the data again, sorry.

    #563200

    complex.bg.online
    Participant

    2F password is: Q6QMa^nojfypf%60

    i dont know why the last simbol missed when I sent.

    #563415

    Hello,

    You are using the Term hint content for attributes. For the “0-6 м” value you are using the attribute hint “дължина / ширина: 31 см х 27 см”. Navigate to Products > Attributes > Configure term value and change the Term hint content.

    Best Regards.

    #563505

    complex.bg.online
    Participant

    Hello, 0-6 m is no problem, because in alphabetical order it is by default in the first position. However, as you can see from the screenshots, you can very well see the next option under number 2 and it is 6-12 m. See from one screenshot it is in position 2, and the information 33 x 28.5 is set, but 64 x 46 is visible because it cannot to catch the alphabetical arrangement. Don’t you understand what I’m saying? Look at this example, not the one you give.

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    #563572

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.

    Best Regards.

Viewing 9 posts - 1 through 9 (of 9 total)