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size attributes problem
- This topic has 8 replies, 2 voices, and was last updated 10 months ago by
Aizaz Imtiaz Awan.
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May 3, 2024 at 8:15 am #562901
complex.bg.onlineParticipantHello, support
https://flanelki.bg/bazova-teniska-1/
in this product you will see how in the information in size attributes I have set length and width and they are visualized. However, here it is mixing them up and ordering them ALPHABETICALLY, even though I have set a custom order.
I give an example: for size 6-12 m, a hint appears for sizes for size 11-12 years.for 6-12 m I set length / width: 33 cm x 28.5 cm, and it comes out 64 x 46, which is a size for 11-12 years
It struck me that in the product, when I selected attributes, when I added it, it mixed them all up and arranged them by 0-6 m and the second size came out 11-12 years. It apparently arranged them alphabetically. I deleted them and added them manually but the problem persists.
Best regards.
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You must be logged in to view attached files.May 3, 2024 at 3:10 pm #563060
Aizaz Imtiaz AwanKeymasterHello,
You can adjust the order of the attributes via Products > Attributes > drag each attribute in the appropriate order (more detail in the below video).
https://monosnap.com/file/H9O9u7fyWBUApExfNk1Ma9t0xRczpqBest Regards.
May 3, 2024 at 6:23 pm #563112
complex.bg.onlineParticipantHi, you didn’t even bother to log in and see that this is what I did.
Please log in and check where the problem is.
Best regards.
Attachments:
You must be logged in to view attached files.May 4, 2024 at 10:07 am #563180
Aizaz Imtiaz AwanKeymasterHello,
Sorry to say your 2fa authentication login details are not working. Can you please give the site access? I will check and give you a possible solution.
Best Regards.
May 4, 2024 at 11:31 am #563198
complex.bg.onlineParticipanti sent the data again, sorry.
May 4, 2024 at 11:32 am #563200
complex.bg.onlineParticipant2F password is: Q6QMa^nojfypf%60
i dont know why the last simbol missed when I sent.
May 6, 2024 at 9:47 am #563415
Aizaz Imtiaz AwanKeymasterHello,
You are using the Term hint content for attributes. For the “0-6 м” value you are using the attribute hint “дължина / ширина: 31 см х 27 см”. Navigate to Products > Attributes > Configure term value and change the Term hint content.
Best Regards.
May 6, 2024 at 11:58 am #563505
complex.bg.onlineParticipantHello, 0-6 m is no problem, because in alphabetical order it is by default in the first position. However, as you can see from the screenshots, you can very well see the next option under number 2 and it is 6-12 m. See from one screenshot it is in position 2, and the information 33 x 28.5 is set, but 64 x 46 is visible because it cannot to catch the alphabetical arrangement. Don’t you understand what I’m saying? Look at this example, not the one you give.
Attachments:
You must be logged in to view attached files.May 6, 2024 at 3:18 pm #563572
Aizaz Imtiaz AwanKeymasterHello,
Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will further check on your site and give you a possible solution.
Best Regards.
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