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Size category Thumbnails

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • September 20, 2022 at 5:56 pm #407414

    f.dante@conversiadv.it
    Participant

    Hi, although I have uploaded a large image, if I use the “product categories” element, the preview images of the category are grainy.

    How can I solve?

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    September 21, 2022 at 1:33 am #407473

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    September 23, 2022 at 1:45 pm #408119

    f.dante@conversiadv.it
    Participant

    Hi, as requested, I will send you the credentials to access the backend.

    I look forward to your feedback.
    Thank you.

    September 24, 2022 at 3:10 am #408236

    Elise Noromit
    Member

    Hello,

    Please provide the page URL, I am checking the home page and there is no image, in addition, please enter the Product categories widget and disable image custom sizes if you have set them anywhere.

    If you have any questions please feel free to contact us.

    Best Regards

    September 26, 2022 at 6:33 pm #408666

    f.dante@conversiadv.it
    Participant

    Hi, the url is: https://www.universoestintori.com/prodotti/

    September 27, 2022 at 4:30 am #408728

    Elise Noromit
    Member

    Hello,

    Please try to increase Width of the thumbnail twice at least: https://gyazo.com/de7ff9959fc9af13ca59ed930f213ab5

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)