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SKU not showing in AJAX search results

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  • #417011

    henalon123
    Participant

    Hi there, we saw this issue today and we tried everything to make it work, disabled all plugins but nothing worked, we make sure that the option in Theme Settings > Shop > SKU > Show SKU on search AJAX results – is enabled
    We attached the site url in the private area.
    Just to make sure, the SKU not showing only in AJAX search results, in all the other locations it is working.
    Please help us fix it,
    Best regards.

    #417150

    Hello,

    Sorry to hear about the inconvenience but we have confirmed from the Test Site, the Show SKU on search AJAX results is working fine: https://ibb.co/F4zbK3H

    On your Site, we have checked multiple Products and on all those the SKU wasn’t defined. It was written as N/A. So, can you please once confirm if you have defined SKU for the Products? If yes, then please share that Product URL with us along with your Site WP-ADMIN Login details so that we can thoroughly check this issue on your Site and assist you accordingly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)