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Slider not working

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #269328

    lukasgodoy
    Participant

    Slider is not working. The images do not pass and the links do not work.

    #269411

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #269583

    lukasgodoy
    Participant

    Can you test it on the stagging version?

    #269632

    Hello,

    Yes, sure, please provide the staging site credentials we shall detect the reason of the problem and then you fix it on the live site.

    You can install and activate the license on the staging site, you know, don’t you?

    Best Regards

    #271046

    lukasgodoy
    Participant

    Here the credentials.

    #271180

    Hello,

    Please provide the access to the admin panel of the site. You have provided access just ot the view of the site.

    Best Regards

    #271277

    lukasgodoy
    Participant

    I provided the access of staging version.

    #271388

    Hello,

    I cannot enter the Dashboard. I need admin rights.

    Best Regards

    #271514

    lukasgodoy
    Participant

    Try again

    #271617

    Hello,

    I have checked your home page I do not see any sliders. https://gyazo.com/1cd4692b61a7be5025c077b79fbf79ae

    Please check and read the instruction if you want to use the WoodMart slider: https://xtemos.com/docs/woodmart/woodmart-slider/

    If you want to use Slider Revolution, you need to install and activate it in the Appearance > Install plugins. https://revolution.themepunch.com/joomla/documentation/

    WoodMart has demos for Slider Revolution, it would be much easier to build your own basing on already created, if you want to upload a demo, advise which one?

    Best Regards

    #271667

    lukasgodoy
    Participant

    She the page “InĂ­cio”. First slider.

    When I place the link on the slider, the link is as print.

    #271689

    Hello,

    Please use WoodMart or Slider Revolution for such a purpose.

    Best Regards

Viewing 12 posts - 1 through 12 (of 12 total)