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Slider Revolution and Header Builder is not working after migration

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  • #144122

    qkehdi
    Participant

    Hi,

    I had the hosting technician to migrate from my temporary site to the live one, and Slider Revolution and Header Builder is not working properly.
    I had to build my site on the temporary site to minimize the downtime while I was trying to switch the hosting company from one to the other.
    The Header Builder is missing, and there are many missing buttons on Slider Revolution and it freezes if I click anything clickable.
    I re-installed the Slider Revolution several times, but still same.
    The temporary site is still there working properly – I just deactivate the theme license for the live one.
    It there any way to solve these two issues?

    Thank you.

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    #144144

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    #144355

    qkehdi
    Participant

    Hi,

    Please check the Private Content.

    #144431

    Artem Temos
    Keymaster

    Hello,

    Try to replace the file woodmart/inc/admin/assets/js/builder.js with the following one and clear your browser cache https://drive.google.com/file/d/1x6l-rg3fDZSKRc3o1H7hRQ71Lqaow_SN/view?usp=sharing

    As for the slider, it seems to be some bug in the plugin. Strange that it doesn’t work on your website only. We will check this and hope that developers will fix that in their next update. You can try to use our own slider instead https://xtemos.com/docs/woodmart/woodmart-slider/

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)