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slider revolution message error javascript void(0) after click save

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #59698

    plytep
    Participant

    Hi Wood mart support.

    I also get the message error javascript void(0) from slider revovolution after I create new layer on my existing slider and click save.
    Previously, it can be done without error.
    Just want you to know that the error is the same as Ticket number #59680. It might be that the error is occurred in several websites.

    Thank you.
    Best regards,
    Plytep

    #59710

    Hello,

    Please deactivate third parties plugins not related to the theme, provide site admin and FTP accesses.

    Best Regards

    #59783

    plytep
    Participant

    Hi Woodmart support.

    I deactivate all the plugins except revolution slider.
    When I do mouse hover on some buttons for example save button.
    There is the message JAVASCRIPT VOID(0) and I can edit slides but cannot save anything.
    Previously, I could create new slider and use rev.slider functions as normal. I search the error in the google. The cause of this error is about the plugin conflict but why I deactivate all plugin, there is still error.
    My website is in local host. Therefore, I will wait you to find the error and solution in ticket #59680 first because it is the same error as my ticket.
    Thank you.
    Best regards,
    Plytep

    #59785

    plytep
    Participant

    Dear Woodmart support.

    Please wait.
    After I deactivate all the plugin.
    When I do mouse hover on the save button.
    there is the message JAVASCRIPT VOID(0)
    But I can save the slider change now.
    I will continue to find which plugin causes conflict.

    Thank you.
    Best regards,
    Plytep

    #59793

    Artem Temos
    Keymaster

    So it works correctly when you turned off all plugins? Try to disable each plugin one by one to see which of them causes this problem.

    #59799

    plytep
    Participant

    Dear Woodmart support.

    I found that the revolution sliders conflict with CMB2 plugin (latest version)
    Now I temporary delete the plugin CMB2.

    Best regards,
    Plytep

    #59808

    oxinchannel
    Participant

    Hi
    as it was my problem too, I will try this tomarrow and I will share the result.

    #59826

    oxinchannel
    Participant

    I had test this and I found that CMB2 latest update(2.4.1) cause this problem.
    You can use older versions which are fine.

    #59867

    Artem Temos
    Keymaster

    Could you please provide us your admin and FTP access so we can check it?

    #59879

    plytep
    Participant

    Hi Oxinchannel and Woodmart support.

    What is the old version of CMB2 that you use now?
    I test version 2.4.0 but it does not work.
    Sorry, my labtop is running for background job since yesterday.
    I cannot test now.

    Thank you.
    Best regards,
    Plytep

    #59902

    plytep
    Participant

    Dear All.
    Problem is solved.
    Thanks.
    Plytep

Viewing 11 posts - 1 through 11 (of 11 total)

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