Home Forums Basel support forum Slider Settings

Slider Settings

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #5568

    Rakesh
    Participant

    HI, I am trying to add new slider, but it seems ajax request does not work when hit add new slide option in revolution. Ajax response is always pretended with html code
    <div class=”nav” />
    {“success”:true,”message”:”Slide Created, redirecting…”,”is_redirect”:true,”redirect_url”:”http:\/
    \/dev.wordpress-ecom.com\/wp-admin\/admin.php?page=revslider&view=slide&id=8″}
    *not able to attached screen shot but it shows popup with message “Ajax Error!!! parseerror”

    Also facing same ajax problem while adding categories, in it categories not get shown in sidetable unless I reload the page.

    Waiting for reply!

    #5572

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting us.

    It seems that you have some PHP error on your website that prevents AJAX request from being called correctly. It may be caused by some additional plugins or your code customization. Try to remove all plugins one by one and if it will not help then provide us your FTP access so we could investigate this issue deeply.

    Regards

    #5577

    Rakesh
    Participant

    Updated wordpress and it started working 🙂 Thanks.

    #5580

    Artem Temos
    Keymaster

    We are happy that you have found the solution 🙂

Viewing 4 posts - 1 through 4 (of 4 total)