slider stops looping on mobile

Hello,
I’m experiencing a problem with the Xtemos slider: I’ve setup a few slides , enabled autoplay and set a timing of 3000ms.

On desktop everything is just fine, but on mobile if I just touch the slider while scrolling (with no tap, since there is a link to another page) the loop stops and never starts again ’till a reload the page.

Is there a setting to avoid this?

thank you

Hello,

I have checked it on my side, and it works well, here is a video: https://take.ms/CDDRkY

Please let me know if you have sorted it out.

Kind Regards

ok, I will try on other devices.
Did you also try to touch the slider with you finger, simply while scrolling? is in that case that it stops on my device, it seems like a stop caused by an hover instruction or something like an “active” status. Is there this kind of settings?

thanks!

Hello,

Yes, after scrolling manually, the auto-scroll doesn’t work, it’s normal because we use the “Flickity” carousel that has such work and we cannot influent or change this behavior, unfortunately.

Don’t hesitate to let me know if you need any further help or any other info.

Kind Regards

[Author]

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