Home Forums WoodMart support forum Slider with video as background not showing in chrome.

Slider with video as background not showing in chrome.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #567551

    alex-5166
    Participant

    Any suggestions, or would you require access to the site?

    #567681

    Hello,

    Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website. Also, share the wp logins details so I will check on your site and give you a possible solution.

    Best Regards.

    #567889

    alex-5166
    Participant

    Hey Xtemos,
    Please see everything below. Basically, I used your pre-created slider (located at the top on the homepage) and replaced an image with a video (locally stored). In Safari, all is good. In Chrome, it shows the logo and verbiage, but no video. HELP! šŸ™‚

    #567890

    alex-5166
    Participant

    Here are the screenshots

    Attachments:
    You must be logged in to view attached files.
    #567936

    Hello,

    Where are you adding the video? I have visited your site and edited the slide with WP Bakery > Edit Row > check the option Use video background and it is working fine.
    https://ibb.co/NW25C5V

    Check back your site and check the issue. If you have any questions feel free to contact us.

    Best Regards.

    #568081

    alex-5166
    Participant

    Thank you for looking!

    Now, your way I see the video in all three browsers, so that will work. How do I make the video fill that entire area (getting rid of the black around it)?

    #568082

    alex-5166
    Participant

    BTW – I am using a slider in that area. I simply changed the slide background (this was my way of doing it since the dummy data included a slide for that area).

    #568122

    Hello,

    Please follow this guide and make it full width:
    https://wpbakery.com/video-academy/full-height-row-and-video-background/

    Best Regards.

    #568851

    alex-5166
    Participant

    Thank you for that. I got it most of the way there, but now I have some sort of padding at the top and bottom that I can’t seem to get rid of.

    Also, can I use a self hosted video instead of YouTube?

    #568968

    Hello,

    Please follow this guide and configure the margin and padding.
    https://xtemos.com/docs-topic/top-and-bottom-paddings/

    Regretfully it only allows Youtube links for the background video. It cannot display a self-hosted video

    Best Regards.

    #569132

    alex-5166
    Participant

    That did it, thank you.

    #569190

    Most Welcome!!!.

    Iā€™m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Slider with video as background not showing in chrome.’ is closed to new replies.