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slow charge time with woodmart core activated

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  • #116494

    EntreDosCom
    Participant

    Hi guys, we have a big issue in one website. we’ve been seeing the cause of a slow load for a few days, we’ve finally found that the woodmart core has some kind of fight with woocommerce because the loading time shoots up to more than 10 seconds in activating the woodmart core with Woocommerce. Without woodmart core activated the charge time is less than 2 seconds.

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    #116512

    Artem Temos
    Keymaster

    Hi,

    Be sure that you are running the latest version of our theme and all the required plugins. Then, turn off all the external plugins and child theme if you use it and we will check the problem.

    Regards

    #116513

    EntreDosCom
    Participant

    Hi Artem, just do it, you must login through /wp-admin now.

    Thanks!

    #116515

    Artem Temos
    Keymaster

    Try to do the following steps:

    1. Disable swatches attribute to be displayed on the shop page in Theme Settings -> Shop -> Attribute swatches.

    2. Go to Appearance -> Customize -> WooCommerce -> Product images, decrease images size for both single and catalog page and save to regenerate all thumbnails.

    If it will not change the performance, please, send us your FTP access well.

    Kind Regards

    #116596

    EntreDosCom
    Participant

    Hi Artem, we resized to 800 all the images and now the time charge is 3.5 to 4.5, I donĀ“t understand what happens… is much better now!

    #116619

    Artem Temos
    Keymaster

    Maybe images were not generated before. Anyway, test it and contact us if you will have any extra questions.

    #117058

    EntreDosCom
    Participant

    THANKS ARTEM!!

    #117113

    Artem Temos
    Keymaster

    You are welcome!

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Viewing 8 posts - 1 through 8 (of 8 total)