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Slow loading images

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  • #78666

    circletwogroup
    Participant

    Hi there,

    We’re currently having issues on our site with slow loading product images. When you visit the homepage for example, it take a few seconds for each image to display which is causing issues with our customers.

    The images we have uploaded aren’t large approx 100-200kb each.

    Kind regards

    #78694

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #79571

    circletwogroup
    Participant

    Hi there,

    How do I do that? If I enable this theme won’t it wipe all my settings and customisations on Basel?

    Kind regards

    #79592

    Artem Temos
    Keymaster

    In this case, you will need to create a staging website and test there. Our theme doesn’t have any functionality for displaying images. They are displayed by WordPress and WooCommerce functions and our theme doesn’t influence this process. And moreover, their loading speed may be slow only by two reasons: slow internet connection speed or problem with your hosting server.

Viewing 4 posts - 1 through 4 (of 4 total)