Social Authenticators not working

Hello, I’ve setup both google and facebook login apps, however, an error page occurs when someone tries to log in with google or facebook. Screenshot attached.

No plugin, other than the required ones by the theme, are activated!

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Is there anything else you need to debug?

Hello,

Please send the FTP access to debug the issue.

Thank you in advance.

Kind Regards

Please find ftp credentials below.

Hello,

Sorry, but the FTP access that you sent is related to another website. Could you please update it?

Thank you in advance.

Kind Regards

[kashanshah]

Hi Luke,

Thanks for being careful, but irrespective of the hostname, these credentials have rights only to our website, which is http://www.kazomo.com .

Let me know if that helps.

• This reply was modified 8 months ago by kashanshah. Reason: repalcing compressed image of screenshot

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Hello,

Neither themes nor plugins on this site match, so we can conclude that the FTP is linked to another website.

Screenshots: https://prnt.sc/L6IiQjy82sYc , https://prnt.sc/6QL46VkvW3hJ , https://prnt.sc/i1srvA_jxrnD

Kind Regards

Hello,

Try to edit the file wp-content/plugins/xts-theme-core/wc-social-authentication/class-wc-social-authentication.php and replace this line
$opauth = new Opauth( $this->get_config( $response['auth']['provider'] ), false );
with this one
$opauth = new Opauth( $this->get_config( strtolower( $response['auth']['provider'] ) ), false );

And then enable the alt login: https://prnt.sc/NENkXAsGs1ed

Kind Regards

Hi Luke, thanks for sharing the snippet. I tried doing, but it still doesn’t work.

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Hello,

Your Facebook application is not active, check what Facebook shows you: https://prnt.sc/DRDfC40Ou-Ht

The Google login is not working because the AppId and AppSecret you defined are the same, it’s impossible. Look at our documentation again and pay attention to it. When creating the Google auth you should see Client Id, Client Secret: https://prnt.sc/SfYcFUN7EMjb

Kind Regards

Thanks, after updating the AppSecret and the code snippet you provided, it worked like a charm. Thanks.

Hello,

You are welcome! In case you need any additional help, I’d be more than happy to assist you.

Wish you all the best.

Kind Regards

[Author]

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