After updating our basel theme the social icons are no longer there and are little boxes should you click and drag over the area they used to be. How can we fixed this? I cleared website cache, browser cache and server cache and it is still not showing.
Are you getting an error message when trying to login because I used the credentials and they were fine. And yes, the shortcodes are in the necessary places and all of the social icons have their respective links. I have added new credentials to the private area. If you cannot login again please give me the error message as I was able to login just fine.
Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.