Home Forums Basel – Premium Template Social Icons Vanished

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This topic contains 7 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 week, 5 days ago.

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  • #93826

    csbtech
    Customer

    Hello,

    I have included the shortcode for the Social Icons to appear in my footer, as well as on one of my pages (via the WPBakery block).

    Until recently, all worked fine, but for some reason, the icons have now vanished. What may have happened?

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    #93871

    Hello,

    Please provide your site admin access we shall check the settings.

    Best Regards

    #93873

    csbtech
    Customer

    Hello,

    Please see the private content for same.

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    #93907

    Hello,

    We suspect that this is the issue of plugins conflict. Deactivate all the third parties plugins not related to the theme and activate them one by one to discover which one influence.

    What actions have you taken before it appeared? You can get back or add this code to the Theme Settings > Custom CSS:

    .footer-container.color-scheme-light ul.social-icons li a {
        font-size: 14px;
    }

    You can increase or decrease the size changing “14px” value.

    Best Regards

    #94195

    csbtech
    Customer

    We’ve figured out which of the plugins is conflicting – it’s GeoDirectory.

    Unfortunately, we need that plugin to accomplish a feature request of our client. Do you have any suggestions for what I may be able to do to get this working?

    Feel free to login to the back-end, again, to see what may be happening 🙂

    With thanks,
    Stephan

    #94324

    Hello,

    Have you added the custom CSS? Does it help to solve the problem? If yes, you can use your plugin.

    Best Regards

    #94357

    csbtech
    Customer

    Hi there,

    I’ve inserted the CSS, and the footer element is now appearing, but the inline block elements (i.e. those appearing in the WPBakery blocks on the page(s) aforementioned) are not being shown, irrespective of the circles for the Social Icons being shown.

    #94395

    Hello,

    Please contact the plugin support. We do not know the build of the plugin and cannot fix that more over fixing plugins is not covered by our support. Perhaps you can find an equivalent plugin which is compatible with WP Bakery page builder.

    Best Regards

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