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SOCKET.IO return 404 error
- This topic has 9 replies, 2 voices, and was last updated 3 years, 5 months ago by Artem Temos.
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July 16, 2021 at 4:12 am #307011
UPVALUE SOLUTIONSParticipanthttps://eightmalls.com/socket.io/?EIO=3&transport=polling&t=NgjU6jJ 404
I having this error when I using try to save the header by using woodmart header builder. Any solution for this?Attachments:
You must be logged in to view attached files.July 16, 2021 at 5:59 am #307021
Artem TemosKeymasterHello,
Thank you so much for contacting our support center.
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
July 16, 2021 at 6:31 am #307032
UPVALUE SOLUTIONSParticipantI deactivate all other plugin already. Please check
July 16, 2021 at 6:40 am #307034
Artem TemosKeymasterAs we can see, it works correctly when all extra plugins are turned off https://gyazo.com/eb293ad19ab95acf50f3857af16ac066
Please, check it from your side.July 16, 2021 at 7:30 am #307040
UPVALUE SOLUTIONSParticipantBut I still not able to save the header when I try to add the secondary menu. And also the information box is not working , I added in the svg image already. but it only return my an error say that file can’t load. “[16-Jul-2021 07:24:09 UTC] PHP Warning: file_get_contents(https://eightmalls.com/wp-content/uploads/2021/06/support-1.svg): failed to open stream: no suitable wrapper could be found in /home/eightmal/public_html/wp-content/plugins/woodmart-core/post-types.php on line 629”
Attachments:
You must be logged in to view attached files.July 16, 2021 at 9:07 am #307060
Artem TemosKeymasterTry to test this in different browsers and in a private tab.
It seems that the
file_get_contents
function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.July 16, 2021 at 9:32 am #307063
UPVALUE SOLUTIONSParticipantOkay, I will call my server support open enable the file_get_contents. And I try using private tab and different browsers to add secondary menu to the header, but I still getting the js error. “Error: Actions may not have an undefined “type” property. Have you misspelled a constant?
at m (builder.js?ver=5.7.2:12)
at Object.t.onError (builder.js?ver=5.7.2:40)
at builder.js?ver=5.7.2:40″July 16, 2021 at 11:02 am #307091
Artem TemosKeymasterCould you please write a list of steps needed to see this error in the console?
July 16, 2021 at 11:49 am #307112
UPVALUE SOLUTIONSParticipant1. Open header builder
2. Edit “Header Double menu”
3. Use the plus button to add the secondary menu, select any menu ,and aglin to right.
4. Press the save header button.
Then the error will popup immediately, and will stuck at the loading screen.https://drive.google.com/file/d/1AZKCIco3p0Z6z6VGP-4YX4p68cpWW5Ur/view?usp=sharing
July 16, 2021 at 12:07 pm #307123
Artem TemosKeymasterHello,
Try to disable
mod_security
on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help. https://gyazo.com/e5dbb4b785632acb2b36a6b1ae7d9c58Kind Regards
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