Some Attribute Swatches are not shown on shop page

Hi,

We have a brainstruggling problem, we have checked the option to show color variation of the products at the theme settings, on shop > attribute swatches,

The problem is that some products show the attribute swatch at the shop page and another products don’t show it,

We have revised all the products and the attributes configuration and all have the same configuration so we don’t know why some products show the attribute and another products don’t show it,

We need heelp please

You can see it here, for example:

https://mariagallart.com/c/tops-fiesta/

– This product shows attribute swatches: https://mariagallart.com/producto/top-iris-estampado/

– This product DON’T shows attribute swatches: https://mariagallart.com/producto/bluson-rita/

Or, for example, this product have 4 colours, but at the shop page only shows 1 color: https://mariagallart.com/producto/top-lady/

Hello,

Please provide your site admin access to the private area.

Best Regards

Hi, I attack here the wp-admin acces,

please, give me your IP and country where are you connecting from for whitelist you at the hosting firewall,

thanks

Hello,

I am working My IP is

Best Regards

Hi, try it now please

Hello,

I see only one variation and you have not added an image to the variation: https://prnt.sc/v0lagd

You need to add an image to each variation. Please follow this instruction: https://xtemos.com/docs/woodmart/variable-products-swatches/

Please update the Woocommerce plugin and database.

Best Regards

Hi Elise,

Please, see this product: https://mariagallart.com/producto/top-lady/

this product have the 4 colours variations with configured images, but at the shop page it only displays 1 colour instead of showing the 4 colours:

Attachments:

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Hello,

Please have a look at the screen: https://prnt.sc/v2fzmj

Please add all the prices and images, make sure all the variations are in the stock.

Best Regards

Hi,

The variations without price are size variations,

all the color variations have price and image on top lady product, but it doesn’t appears at the shop page

Hello,

All your variations are based on color and size. If you have the same price for any variations, just duplicate them.

Best Regards

Hi, please, see this product:

All variations are filled with price and image, but the color swatches are not shown on shop page:

https://mariagallart.com/producto/vestido-donna/

https://mariagallart.com/c/vestidos-fiesta/page/2/

Hello,

The first product https://gyazo.com/12ab080c566b64b60e8d268ce4d7308b This is the way Woocommerce presents variable products and we cannot influence that. When you chose a variation the image changes as it should.

This product has one color in the grid and in the product page https://prnt.sc/v34xux and in the settings: https://prnt.sc/v34yzj

You have set to show colors in the grid and colors are shown. Grid cannot show both colors and sizes.

Best Regards

But,

“Vestido Donna” have 3 colors, and it doesn’t shows anyone at the shop page: https://prnt.sc/v36fwy

We just want to fix that

Hello,

Please provide FTP access to the private area we need to check deeper.

Best Regards

Thank you so much, here you have:

Maybe I will need your IP for whitelist you at the firewall,

Hello,

I cannot login. Can you disable blocking for a while? I will pass this issue to our dev team, we have different IPs.

Best Regards

Hi Elise,

My hosting just let me to whitelist IPs for the FTP connection, I’m sorry but I will need all the IP ranges that want to connect on the server through FTP

Hello,

Take this Let us know when done.

Best Regards

Done!

Hello,

Please add this code to the functions.php of the child theme:

add_filter( 'woodmart_swatches_on_grid_right_order', '__return_false' );

Best Regards

Hi Elise,

Thank you so much, now it works perfect!

You rock guys

You are welcome! If you have any questions please feel free to contact us.

Best Regards

[Author]

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