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Some Icons Do Not Appear After the Update
- This topic has 9 replies, 2 voices, and was last updated 4 years, 7 months ago by Elise Noromit.
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February 20, 2020 at 5:52 pm #174840
hasan0101ParticipantAfter updating the Woodmart theme to version 4.5, some icons have disappeared, I am sending you the information in the attachment. Could you help?
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You must be logged in to view attached files.February 20, 2020 at 9:08 pm #174898
Elise NoromitMemberHello,
Please update the Theme settings and make sure you have the correct URL in the Dashboard > Settings > General, if it does not help, deactivate all the plugins not related to the theme and switch the parent theme we shall check.
Best Regards
February 21, 2020 at 11:05 am #175053
hasan0101ParticipantHello, I have undone the theme update, it has improved. I get PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature error when I want to update from admin panel. Can you help my friend?
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You must be logged in to view attached files.February 21, 2020 at 1:29 pm #175098
Elise NoromitMemberHello,
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, provide FTP access to the private area.
Best Regards
February 23, 2020 at 12:51 pm #175539
hasan0101ParticipantHello, I made the update from the admin panel. As I said, there are some icons on my internet address when there is an update, I couldn’t find a solution for them. Some icons taken from font avosome and some icons of woodmart theme are not visible. I ask you to help, please.
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You must be logged in to view attached files.February 23, 2020 at 2:14 pm #175550
Elise NoromitMemberHello,
Please clean the cache, now icons appeared https://prnt.sc/r6hjq8
In the future, if you have the same problem, please save the Theme Settings and clean the cache.
Best Regards
May 1, 2020 at 9:24 am #191470
hasan0101ParticipantHello, after connecting our site to cloudflare login button has stopped working. When clicked, the screen goes dark but the registration and login section does not appear. Please, I would be glad if you could help me urgently.
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You must be logged in to view attached files.May 1, 2020 at 12:18 pm #191505
Elise NoromitMemberHello,
Make sure you have set the same (drop-down or sidebar) for the Login element in the Header builder in both desktop and the mobile version http://prntscr.com/iyd3v3
Best Regards
May 1, 2020 at 12:27 pm #191510
hasan0101ParticipantHello When we log in from the computer, press the Sign Up button and the tab should appear on the right. There is no problem in mobile, I am sending pictures in the appendix that section does not appear. It happened after connecting Cloudflare.
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You must be logged in to view attached files.May 1, 2020 at 2:31 pm #191551
Elise NoromitMemberHello,
Have you set “Sidebar” for the My Account element in both desktop and mobile: https://prnt.sc/s98egs
Please show me both screens form the Header builder.
Best Regards
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