Home Forums WoodMart – Premium Template Some issues

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 year, 3 months ago.

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  • #114075

    david
    Customer

    Bought the theme and we’re about to use it in production really soon. I have some questions though.

    1- We changed the logo but it’s now pixilated for some reason. Attached our logo’s details:

    
    File type: image/png
    File size: 663 KB
    Dimensions: 21678 by 3540 pixels

    Should we use different dimensions maybe?

    2- Brand icons are not showing in the brands element. It just shows the name of the brand not its icon. We use Woocommerce brands extension. I selected the brands attribute in shop>brands. Where should I go from here?

    3- We really like the categories element in WPBakery but the images are blurry/pixelated for some reason. How do we fix that?

    Thanks you so much!
    David.

    Private Content Hidden
    #114098

    Hello,

    1. Try to resize the logo to a smaller size.

    2. As for the brands, please read and follow the instructions and make sure you have set everything correctly https://xtemos.com/docs/woodmart/faq-guides/how-to-setup-brands/

    3. Remove image sizes from the Category elements, leave empty or insert “full”. If you want to configure the images, follow the suggestions https://xtemos.com/docs/woodmart/faq-guides/image-size-content-alignment-product-grid/

    Best Regards

    #114111

    david
    Customer

    We already have all our brands using woocommerce brands. https://docs.woocommerce.com/document/wc-brands/ How do I make this work with the theme?

    #114123

    Hello,

    Our theme has built-in brand functionality. I have provided the instruction on how to configure. Our support does not cover third parties plugins.

    Please contact the plugin support.

    Best Regards

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