Hi Grelo Zhang,
Thanks for reaching to us.
First of all, I’m really sorry have taken long time to reply you due to the weekend.
1. Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.
2. In case you’re using a custom layout, , we have a special widget called Woocommerce Hook in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But I don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/
https://xtemos.com/docs-topic/woodmart-woocommerce-layout-builder/
Best Regards.
.
