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Something doesn't work

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  • #5551

    ran
    Participant

    1. THe “About us” page, I set it, but the URL turns out to be *******/abuot-us-2. And there is also a page ***********/about-us, but I can’t find the page of “*****/about-us” in all page.
    2.About the navigation. The categories name in my website are long, the long name show in 2 rows, how can I set so that the category name can show in one row?
    3.The wishlist. When I click the wishlist button, it comes to a 404 page, please help, thank you!
    4.Contact us page. How can I set the contact form the same like your site? Like this:http://demo.xtemos.com/basel/contact-us-2/
    Would you please give me your codes of the contact form?
    5.About the product page. How can I set the dropdown width wider? I have more content in the field.
    6.The banner doesn’t work. I set it, but it shows error. This is the error:
    Fatal error: Out of memory(allocated 58195968)(Tried to allocate 49152 bytes)in/home/abigillu/public_html/mydomian.com/wp-content/plugins/js_composer/include/templates/shop on line 142

    #5557

    Artem Temos
    Keymaster

    Hello,

    Thank you for contacting our support center.

    1. Probably, first “About us” page is removed and currently is in trash. Check in admin panel -> Pages -> Trash. If it is there, you need to remove it completely.

    2. You can increase space for your menu items by adding the following code snippet to the Custom CSS section in Theme Settings

    .basel-navigation .menu>li.menu-item-design-full-width .sub-menu>li, .basel-navigation .menu>li.menu-item-design-sized .sub-menu>li {
        width: 300px;
    }

    3. Wishlist page is also in the trash; you need to restore it to make this page work correctly.

    4. The easiest way to have this page the same as on our demo is to import it via dashboard -> Dummy content.

    5. Could you please provide a screenshot of the dropdwown you want to increase?

    6. This error means that you need to increase your PHP memory limit on the server. Check this article https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    Regards

    #5582

    ran
    Participant

    1. About us. It is unsolved. I checked the trash, it is not in the trash, nor in the page list.

    2.I set it, but it looks like this, so strange and ugly, where is the problem? The category I have edited as you told me(Homecoming dresses) looks different than the category I have not edited (Prom dresses)
    Here are the screenshot:
    https://drive.google.com/file/d/0BxK-Q2If0yLYU0JUTDFzb25VVDg/view?usp=sharing
    https://drive.google.com/file/d/0BxK-Q2If0yLYalZDWmJicXRHMVk/view?usp=sharing

    3.Wishlist page. I checked it, it’s not in the trash, it is still 404 error.

    4.Contact form. We misunderstand. I mean the look of the field, and the height between rows.
    Here is the picture showing that:
    https://drive.google.com/file/d/0BxK-Q2If0yLYZ2JkQWVzUHplLXM/view?usp=sharing

    5.The product page, size options dropdown, I want it to be like this in the pictures:
    https://drive.google.com/file/d/0BxK-Q2If0yLYT1NZTldiVzhXdXc/view?usp=sharing

    6.About the banner. It is the problem of the banner, I did as you told me, but it doesn’t work. Please have a look at the bottom of home page in my website.

    #5589

    Artem Temos
    Keymaster

    Hi,

    1. We see the problem now. You have an attachment with the same slug (about-us). You need to remove or rename it to be able to use this slug for your page. Go to admin panel -> Media and find it.

    2. We fixed this for you by wrapping this category name with A tag. Check in HTML Blocks.

    3. Try to resave your permalinks in admin panel -> Permalinks

    4. OK, here is a code for this form. You can create it with Contact form 7 plugin

    <div class="feedback-form">
    
    [text* your-name placeholder "Your Name"]
    
    [email* your-email placeholder "Your Email"]
    
    [tel* tel-401 placeholder "8 600 700 45"]
    
    [submit "Send"]
    
    </div>

    5. Try to add this snippet to the Custom CSS section in Theme Settings

    .single-product-content .variations td.value select {
        max-width: 100%;
    }

    6. This error means that you are running out of your memory limit. Try to increase it more if you still face this error.

Viewing 4 posts - 1 through 4 (of 4 total)