Sorting by is really slow

Hi support,

The sorting by feature in my product archive is really slow. I first tried to sort it without reloading, probably AJAX feature. After 6 seconds or so it decides to reload the page, which takes another 6 seconds.

What can cause this?

Hello,

Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back. Also, please send access to the admin dashboard.

Looking forward to collaborating with you!

Kind Regards

I will let you know when that is possible. I am currently up and running, can’t close my website for a few hours coming days.

Thanks in advance, will keep in touch in the near future

Hello,

In this case, you can clone your website and move it to the staging platform so we can check it there.

Thanks for your patience. Hopefully, you are doing well.

Kind Regards

How can I do that Luke?

Well, I found it. You can enter the staging through the link I added in the private content

I prefer the quickest loading time, if that is with Ajax or without

To be sure, I have also a problem with the filters in the sidebar.

Sorry, to explain things better. I have a problem with sorting/filtering in general with the product archive.

I disable quite a few plugins already to sort things out, but still no solution.

I prefer AJAX, but if you get better results without Ajax, that is also fine.

Hello,

Seems that your server is not stable because on the default theme, we can see that site loads more than 2.5s and It’s not normal for the default theme. On the default theme, the page should load around 1s.

https://take.ms/jxY38

So you need to check what is wrong with the server because as you see it is not something caused by our theme.

Kind Regards

Ok, thanks for your reply. I e-mailed the support of my server/hosting. Let’s see what they say.

Hello,

Ok, let me know the result.

Thanks for your time and have a great day.

Kind Regards

Still really busy with trying to find a solution.

However, one thing got my eye. While loading the homepage, the AJAX functionality (according to the waterfall on GT Metrix, check url) is taking quite some time. Any clue why?

Hello,

For each menu item that has HTML Block enable the loading via AJAX in Appearance -> Menus: https://take.ms/xGWTJ

I’d be happy to assist if you have any other questions or concerns.

Kind Regards

Thanks for your reply!

Allright, turned them all on ‘Yes’. Let me check

Didn’t helped that much, but if you say, it is better to leave it on ‘Yes’. I will keep it like that

Hello,

We have tested your website and after enabling “Load with AJAX”, the site started to work better: https://gtmetrix.com/reports/www.johnblockgolf.nl/27y7QYwz/

If I missed something, please let me know.

Kind Regards

Well, after a few hours of work, I finally managed to make it workable. Still not perfect, but well, the filter function is not something you would avoid now.

However, I have another question. Check https://www.johnblockgolf.nl/product-categorie/golfclubs/
I added in the top 6 different categories. Those categories are loaded with Ajax. However, I would like to add the url of the actual category behind the image. For example, the first one (Driver), so like this: https://www.johnblockgolf.nl/product-categorie/golfclubs/driver/ instead of an Ajax call. Why would you probably ask. Well, the page (Driver) is preloaded by WP Rocket, so the landing time is like instant. You would and can never beat that with Ajax imo. So is there anything I could do to get that?

Hello,

Sorry but there is no way to change the AJAX URL, unfortunately, It requires Customization and this is beyond our limitations and support policy scope. Hope you can understand our limitations.

Kind Regards

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