Home Forums Basel – Premium Template Spacing between blog posts

This topic contains 24 replies, has 3 voices, and was last updated by Artem Temos Artem Temos 1 month, 1 week ago.

Viewing 25 posts - 1 through 25 (of 25 total)
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    Posts
  • #101249

    quanzero
    Customer

    Hello,

    There are spacing between blog posts, could you please help me to fix it?
    Please take a look at http://18.136.81.40/blog/
    And is there any way to display full width for the mobile version?

    Thank you!

    • This topic was modified 5 months, 1 week ago by  quanzero.
    #101251

    quanzero
    Customer

    Another issue. How do I increase blog post preview photos?

    #101290

    Hello,

    Navigate to the Theme Settings > Blog. You will find options “Blog Design” for the Blog page and “Single post design” for the post page

    Best Regards

    #101296

    P.S.

    Please add the code to reduce the spacing

    body .blog-post-loop {
        margin-bottom: 60px;
    }

    Change 60px as per your needs and add to the Theme Settings > Custom CSS.

    What do you mean saying full-width on mobile?

    Best Regards

    #103071

    quanzero
    Customer

    Hello,

    Thank you very much for your quick reply! It’s work perfectly!
    I got other issues, could you please help me to fix:

    1. Spacing at bottom of blogs carousel. It will disappear after scrolled all the posts. Please have a look at http://18.136.81.40 (close to footer)
    2. I want the main menu will turn to “More” button when the screen is not enough (or when customer zoom in) for the whole menu (I want it to be in 1 line)
    3. The size guide is not working
    4. How can I add “Free Return” below add to cart button?
    5. I want to remove the white line below footer. It appears when I active “Facebook Livechat” plugin

    Thank you so much for your time! Have a great week!

    • This reply was modified 4 months, 4 weeks ago by  quanzero.
    #103132

    Hello,

    1 & 3 Please provide your site admin access we shall check the settings. Please deactivate all the plugins not related to the theme.

    2. There is no option to do that.

    4. Please navigate to the Theme Settings > Product page and insert the content in After add to cart button. http://prntscr.com/m9ze1f

    5. Please provide the screen.

    Best Regards

    #103181

    quanzero
    Customer

    Thanks for your reply!
    I have added new account. Please login with below details.

    Private Content Hidden
    Attachments:
    You must be logged in to view attached files.
    #103249

    Hello,

    Size guides: you have not chosen any category. Follow this instruction in the configuration of the size guide: https://xtemos.com/docs/basel/faq-guides-2/create-size-guide-table/

    Please deactivate all the plugins not related to the theme. Here is the list of theme-related plugins http://prntscr.com/m8bny3

    Best Regards

    #122072

    quanzero
    Customer

    Hi,

    Thank you so much for your help!

    My website is working very well now but a bit slow. Is there any top-up option to have your team to make it faster? I’m using WP-Rocket and Cloudflare also but it seems to load slowly because of the coding.

    And the function of “Load more” is not working well. You can check it out at this link: gox.com.vn/san-pham

    Thank you!

    Regards

    #122073

    quanzero
    Customer

    With the option Pagination. When I click on the page number 2, it’s loading back to page 1. Click on page 3, it’s loading page 3. Then I click to page 2 again when I still on page 3, it’s loading page 3.

    With the other options. It will not load full contains.

    #122082

    Hello,

    Have you checked the issues described with the deactivated plugins?

    Most likely, your website performance suffers from the content you have added to your website. It may happen in case of too many plugins, large not optimized images or other resources. So we suggest you to remove unnecessary plugins.

    Best Regards

    #122278

    quanzero
    Customer

    Hi,

    Thanks for your quick reply! I have removed unnecessary plugins. But it’s still causing the problem of Pagination. Could you please take a look on my website and help me to fix it?

    Thank you!

    #122291

    Hello,

    When I try to visit your news page I see this error http://prntscr.com/nkymer

    Please check and correct.

    Best Regards

    #122453

    quanzero
    Customer

    Hi,

    Please visit my web thought this link – gox.com.vn or this ip address 13.251.87.24.
    There is a team trying to fix a discount plugin and they broken my site. I just changed to new ip.

    #122461

    quanzero
    Customer

    Please check the issue at this link:
    gox.com.vn/san-pham
    or 13.251.87.24/san-pham
    Thank you!

    #122485

    Hello,

    I have checked the pagination here http://13.251.87.24/chuyen-muc/tin-tuc/ and it works correctly.

    Please provide the link where you see the problem.

    Best Regards

    #122527

    quanzero
    Customer

    Please check the issue at this link:
    gox.com.vn/san-pham
    or 13.251.87.24/san-pham

    The others are ok!

    Thank you!

    #122602

    Hello,

    The page has been set to infinite scrolling and it works well now: I uploaded page, scrolled and new products were uploaded https://gyazo.com/50d52e4f4af206b6e725a6ce8b598e4d

    What steps should I take to reproduce the problem? There is no pagination, if you want the pagination, set it in the Theme Settings > Shop http://prntscr.com/nlpf49

    Best Regards

    #122845

    quanzero
    Customer

    Hi,

    I have tried 3 options for the pagination already. All got problems.
    Currently, it’s still stuck while loading products. Have you try the link gox.com.vn/san-pham

    Regards

    #122890

    Hello,

    Regardless pagination/load more or infinite scrolling the page takes time to load the products. This is the way it works. You scroll – it loads – products appear. I am checking https://gox.com.vn/san-pham/ and it works

    Best Regards

    #122955

    quanzero
    Customer

    Hi,

    Yes, I do understand totally!
    Please kindly check this https://gyazo.com/59ca13663320aac000476b6a26bad996

    Regards!

    #123027

    Hello,

    Yes, I see, you scroll the page, when you get on the level of the button, it loads the page and this is the way it works. The speed of loading depends on the page weight.

    Best Regards

    #123155

    quanzero
    Customer

    Hello,

    The problem is it never shows up the next products. In other pages, it’s working fine. Let me change the pagination style so you can see the problem clearly. Please check the same URL again.

    Regards

    #123159

    quanzero
    Customer

    Please try to click on all page number. Thank you!

    #123286

    Hello,

    Our AJAX requests have a timeout of 5 seconds and if they don’t get a response from the server at this time the page will be loaded in a natural way. If you need, we can give you an instruction how to increase this time to 10 or 15 seconds but it is not a solution and you can try to disable this function completely.

    Kind Regards
    Xtemos

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