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Split: Recreating “Shop” page with theme
- This topic has 10 replies, 2 voices, and was last updated 1 year, 8 months ago by
Elise Noromit.
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August 22, 2023 at 1:58 am #490270
dejan.ilic.1908ParticipantHello everyone,
I’m facing an issue with my website where the cart pop-up isn’t functioning properly. Whenever I click on it, it opens up but only shows a white background. However, when I navigate to the cart page itself, everything appears fine.
Additionally, I’m having trouble editing the footer. I’ve tried various widget add-ons, but none seem to work. Has anyone experienced a similar problem or have any suggestions on how to fix these issues?
Any help would be greatly appreciated!
Attachments:
You must be logged in to view attached files.August 22, 2023 at 3:07 am #490282
Elise NoromitMemberHello,
Please disable the Elementor shipping cart widget in the Elementor > Settings > Integration.
If it does not work, deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
August 22, 2023 at 4:10 pm #490491
dejan.ilic.1908ParticipantPlease try to fix it.
Also sticky header doesn’t work.August 23, 2023 at 3:42 am #490609
Elise NoromitMemberHello,
Please, confirm the permission for plugin deactivation. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
August 23, 2023 at 3:30 pm #490758
dejan.ilic.1908ParticipantHello,
i already send you the info, you have all permissions, please fix it as soon as possible.
August 24, 2023 at 5:09 am #490903
Elise NoromitMemberHello,
The problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly. https://gyazo.com/2a982c0d594b89aa66dd6e793fe00e73
If you have any questions please feel free to contact us.
Best Regards
August 24, 2023 at 8:33 pm #491127
dejan.ilic.1908ParticipantI think you didn’t understand what problem i have, here is again
“Hello everyone,I’m facing an issue with my website where the cart pop-up isn’t functioning properly. Whenever I click on it, it opens up but only shows a white background. However, when I navigate to the cart page itself, everything appears fine.
Additionally, I’m having trouble editing the footer. I’ve tried various widget add-ons, but none seem to work. Has anyone experienced a similar problem or have any suggestions on how to fix these issues?
Any help would be greatly appreciated!”
Please first turn on pop up at header builder when you try to fix the problem because now is turned off, my store is active and i’m losing orders because of this problem, cart popup doesn’t show anything, also footer doesn’t work, also sticky header, please fix it as soon as possible. You have all informations at private content at previous posts.Regards
August 25, 2023 at 10:07 pm #491367
Elise NoromitMemberHello,
I have checked and see the problem, I see you have corrected URL in the settings.
I have submitted the case to our developers and we will get back to you.
Best Regards
August 26, 2023 at 1:54 am #491381
dejan.ilic.1908ParticipantHello, is anyone available to fix my problem?
August 27, 2023 at 2:41 pm #491532
Elise NoromitMemberHello,
Sorry for the delay. I am waiting for the feedback from our developers. I will get back to you immediately.
Best Regards
August 28, 2023 at 3:46 pm #491714
Elise NoromitMemberHello,
You need to set the “Hidden sidebar” for all the devices. https://monosnap.com/file/5kkGk7gnIS3QQCIletAnPIALfIQJLb
When we deactivate all the plugins we see everything works. You have a custom CSS, which hides the cart content: https://monosnap.com/file/fVHFMAVOSiy5t9BqAynGDN8QqXh1Go
If you have any questions please feel free to contact us.
Best Regards
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