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Split: Slow website with with plugin "TranslatePress – Multilingual"
- This topic has 11 replies, 3 voices, and was last updated 3 years, 6 months ago by Artem Temos.
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June 7, 2021 at 8:34 pm #298219
amfiumParticipantHi,
I have the same issue with TranslatePress after the recent update (to v6).Here is the comparison:
Woocommerce + Woodmart Core + TranslatePress +v.5 EN (original): https://www.webpagetest.org/result/210607_BiDcM3_d8848b8e7eecdbd8a701c8e7c6376f57/
Woocommerce + Woodmart Core + TranslatePress +v.5 NO (translated): https://www.webpagetest.org/result/210607_AiDcFR_e7da62d510fdf3bcfce0311ffb9d36df/Woocommerce + Woodmart Core + TranslatePress +v.6 EN (original) https://www.webpagetest.org/result/210607_AiDcG7_cf0b95831484eeec265938140dcb6a1d/
Woocommerce + Woodmart Core + TranslatePress +v.6 NO (translated): https://www.webpagetest.org/result/210607_AiDcH0_8d335b818a67b4d2c1ff0b96064a084d/As you can see, the translated version (v6) shows a huge performance degradation.
When rollback to v5, the site breaks quite a lot, so it’s neither an option for a temporary fix.
Could you investigate this for us? We’re running a webshop and this issue makes a huge impact on customer experience and business overall.
Thank you in advance!
Link to live website: https://www.amfium.no/
Dev instance: https://amfium-14728.bolt57.servebolt.com/June 8, 2021 at 6:12 am #298277
Artem TemosKeymasterHello,
Thank you so much for contacting our support center.
Please, install both 5.3.6 and 6.0.3 versions on your website so we can compare how it works. You can download our 5.3.6 version here https://drive.google.com/file/d/1ZF9zIimd0l6-bgFCXcEdzJMY0yBUL99k/view
Also, disable all external plugins that are not related to our theme and provide us your admin access. Send us links to pages that you tested.Kind Regards
XTemos StudioJune 8, 2021 at 8:22 pm #298477
amfiumParticipantHi again,
Sure. Here are the links you’ve requested:
Version 6.0.3
URL: https://amfium-14728.bolt57.servebolt.com/no/produktkategori/phone-accessories/?version=6
Test: https://www.webpagetest.org/result/210608_AiDc7Z_19e46a4c45f1aeb28c26846a6d0e2153/Version 5.3.6
URL: https://amfium-14728.bolt57.servebolt.com/no/produktkategori/phone-accessories/
Test: https://www.webpagetest.org/result/210608_BiDcQ2_e20504adfde991b6fbba73dad4776f8c/According to the webpagetest, the difference is huge…
June 9, 2021 at 6:12 am #298551
Artem TemosKeymasterPlease, disable all external plugins and send us your admin and FTP access as well.
June 9, 2021 at 4:38 pm #298729
amfiumParticipantSure. Here are the credentials to the WP staging and SSH (SFTP).
FYI: Feel free to activate/deactivate whatever is needed for the investigation.June 10, 2021 at 6:44 am #298793
Artem TemosKeymasterWe can’t connect to your server with this FTP access https://gyazo.com/c42e305e12a5eaa5940aef1b03988616
June 10, 2021 at 8:14 am #298821
amfiumParticipantHi, I’ve reset the password now. You’d need to use SSH to connect. See attached screenshot.
Attachments:
You must be logged in to view attached files.June 10, 2021 at 8:38 am #298830
Artem TemosKeymasterSorry, but we can’t edit files using SSH. We need to be able to do this using FTP.
June 10, 2021 at 12:01 pm #298868
amfiumParticipantSure, here is the FTP access…
June 10, 2021 at 12:26 pm #298881
amfiumParticipantForgot the user
June 11, 2021 at 9:25 am #299064
KevinBJParticipantWe are having the exact same issue after updating Woodmart to 6.0.4.
June 11, 2021 at 9:49 am #299066
Artem TemosKeymasterWe have fixed this issue for you. Please, test how it works now.
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