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ssl issue on theme settings page

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  • #418002

    Bions
    Participant

    I installed the theme without ssl then used simple sll, this page is the only one showing not secure.

    • This topic was modified 2 years, 1 month ago by Bions.
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    #418061

    Luke Nielsen
    Keymaster

    Hello,

    Most likely, the problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

    Thanks for your time and have a great day.

    Kind Regards

    #418814

    Bions
    Participant

    Thanks

    #419142

    Luke Nielsen
    Keymaster

    Hello,

    Of course, just provide site admin access to the private area so I can check it.

    Looking forward to collaborating with you.

    Kind Regards

    #420233

    Bions
    Participant

    Thanks for your quick response.

    #420393

    Luke Nielsen
    Keymaster

    Hello,

    I have checked your website and I see that it’s a secure website: https://monosnap.com/file/lpAjWiKiqS2FWoMppPOAuORfjSMHNO

    Also, I don’t see any errors in the console which have been linked to site security.

    Also, could you please check it with the default theme, just to understand whether our theme issue or not?

    I look forward to hearing from you.

    Kind Regards

    #420474

    Bions
    Participant

    Hello,

    #420477

    Luke Nielsen
    Keymaster

    Hello,

    I didn’t do any changes on your website, I didn’t even need to do that since your problem isn’t related to design or plugins. In case I need to test something I always ask for permission.

    You can also reach out to us if you have any questions.

    Kind Regards

    • This reply was modified 2 years, 1 month ago by Luke Nielsen.
    #422357

    Bions
    Participant

    Hi there again

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    #422482

    Luke Nielsen
    Keymaster

    Hello,

    These issues with the HTTPS are related to the image links, I see that you defined some images via the link that has the HTTP link.

    https://monosnap.com/file/DZQCleazoQIiDmpNJALzBhSraIcYbt

    https://monosnap.com/file/nJtI7BW4OqWCyXFywVIh26QchiC3VB

    You should check all images for the presence of the correct link (with HTTPS), even if such elements are disabled in your page builder.

    Kind Regards

    #422628

    Bions
    Participant

    Thank you

    #422736

    Luke Nielsen
    Keymaster

    Hello,

    Please check the below video for a better understanding.

    https://monosnap.com/file/i7qyLreT9vpm6hmCD68c9F3AtRBOM9

    Also, check other links of the images on your website.

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)