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ssl issue on theme settings page
- This topic has 11 replies, 2 voices, and was last updated 2 years ago by Luke Nielsen.
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AuthorPosts
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November 2, 2022 at 3:20 am #418002
BionsParticipantNovember 2, 2022 at 11:23 am #418061
Luke NielsenKeymasterHello,
Most likely, the problem is caused by incorrect HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com is used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.
Thanks for your time and have a great day.
Kind Regards
November 5, 2022 at 1:02 am #418814
BionsParticipantThanks
November 7, 2022 at 10:09 am #419142
Luke NielsenKeymasterHello,
Of course, just provide site admin access to the private area so I can check it.
Looking forward to collaborating with you.
Kind Regards
November 10, 2022 at 8:52 pm #420233
BionsParticipantThanks for your quick response.
November 11, 2022 at 1:50 pm #420393
Luke NielsenKeymasterHello,
I have checked your website and I see that it’s a secure website: https://monosnap.com/file/lpAjWiKiqS2FWoMppPOAuORfjSMHNO
Also, I don’t see any errors in the console which have been linked to site security.
Also, could you please check it with the default theme, just to understand whether our theme issue or not?
I look forward to hearing from you.
Kind Regards
November 11, 2022 at 6:40 pm #420474
BionsParticipantHello,
November 11, 2022 at 6:51 pm #420477
Luke NielsenKeymasterHello,
I didn’t do any changes on your website, I didn’t even need to do that since your problem isn’t related to design or plugins. In case I need to test something I always ask for permission.
You can also reach out to us if you have any questions.
Kind Regards
- This reply was modified 2 years, 1 month ago by Luke Nielsen.
November 20, 2022 at 7:02 pm #422357November 21, 2022 at 1:15 pm #422482
Luke NielsenKeymasterHello,
These issues with the HTTPS are related to the image links, I see that you defined some images via the link that has the HTTP link.
https://monosnap.com/file/DZQCleazoQIiDmpNJALzBhSraIcYbt
https://monosnap.com/file/nJtI7BW4OqWCyXFywVIh26QchiC3VB
You should check all images for the presence of the correct link (with HTTPS), even if such elements are disabled in your page builder.
Kind Regards
November 21, 2022 at 8:18 pm #422628
BionsParticipantThank you
November 22, 2022 at 12:21 pm #422736
Luke NielsenKeymasterHello,
Please check the below video for a better understanding.
https://monosnap.com/file/i7qyLreT9vpm6hmCD68c9F3AtRBOM9
Also, check other links of the images on your website.
Kind Regards
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