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Stars in “Product Start Rating”

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #572959

    S_O_F
    Participant

    Please see issue in Private section

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    #573095

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #573875

    S_O_F
    Participant

    The issue was with the Code Snippets Plugin, after I deactivated its working as expected

    #573882

    Luke Nielsen
    Keymaster

    Hello,

    Great, most likely the issue is related to some 3rd party code inside of this plugin.

    Thank you for your time and have a good day!

    Kind Regards

    #573898

    S_O_F
    Participant

    Well, it was a wrong conclusion, this issue is happening only for Products where we have used Custom Layout using Woodmart theme.

    Please advice

    #573905

    S_O_F
    Participant

    Please check the screen shot attached for Single Product Layout where this is an issue

    Attachments:
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    #574031

    Luke Nielsen
    Keymaster

    Hello,

    In this case, please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back.

    Thank you in advance.

    Kind Regards.

    #574260

    S_O_F
    Participant

    Please see credentials below

    #574885

    Luke Nielsen
    Keymaster

    Hello,

    Twice defined “Product tabs” caused that issue, even if the tabs are hidden so I left only 1 enabled – https://prnt.sc/L9-fhtOprJ1P and it fixed the issue. You can check the staging site now and be sure of it.

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)