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Stars on reviews don't show
- This topic has 12 replies, 3 voices, and was last updated 3 years, 3 months ago by Elise Noromit.
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AuthorPosts
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June 23, 2021 at 2:14 pm #301864
CristinaMolinerParticipantHi,
Before it worked fine, but now I don’t know why not all the stars come out in the product reviews. Only 1 star comes out, when 5 should come out.
It looks like something from the design. Attachment screenshot.June 23, 2021 at 2:18 pm #301866
CristinaMolinerParticipantI attach the image
Attachments:
You must be logged in to view attached files.June 23, 2021 at 2:34 pm #301882
Eric WatsonParticipantHello,
One of the third-party plugins adds custom styling that breaks the rating.
https://monosnap.com/file/RXBDh10rWOoe1yjGtVb3pS7kFCO5OORegards.
July 1, 2021 at 10:57 am #303900
CristinaMolinerParticipantHi Eric, thanks for your reply. I understand that you mean, but… what i have to do? What is the pluggin breaks this?
How to solve?thanks
CristinaJuly 1, 2021 at 9:24 pm #304036
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
July 27, 2021 at 9:59 am #309018
CristinaMolinerParticipantHello again, I continue with the thread of this problem, because I see that the stars look good in the mobile version, but they are cut in the computer version.
I need to know where the css of “woocommerce price amount” is because it has a white background that covers me the stars of the rich snippet reviews.Thanks again,
CristinaJuly 27, 2021 at 11:29 pm #309156
Elise NoromitMemberHello,
Please provide the page URL and screen of the problem. Specify the screen width and device you are viewing.
Best Regards
August 3, 2021 at 2:17 pm #310401
CristinaMolinerParticipantHello again, I continue with the thread of this problem, because I see that the stars look good in the mobile version, but they are cut in the computer version.
I need to know where the css of “woocommerce price amount” is because it has a white background that covers me the stars of the rich snippet reviews.Thanks again,
CristinaAttachments:
You must be logged in to view attached files.August 4, 2021 at 8:07 am #310534
Elise NoromitMemberHello,
This plugin causes the problem: All In One Schema Rich Snippets
Please check this video screen: https://gyazo.com/2eebeee374973c73efa412e5f1c75af2
If you have any questions please feel free to contact us.
Best Regards
August 4, 2021 at 8:40 am #310539
CristinaMolinerParticipantHi again and thanks for your reply. I saw your video but I don’t know where I have to do this changes.
Can you explain me please?August 4, 2021 at 10:18 am #310562
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Global:
.product-grid-item .star-rating, .single-product-page .summary-inner .star-rating { float: none; width: auto; height: auto; text-indent: initial; display: inline-block; }
This code would disable the plugin styles in certain places.
Best Regards
August 4, 2021 at 10:31 am #310567
CristinaMolinerParticipantI cant find this rute
Theme Settings > Custom CSS > Global:
Attachments:
You must be logged in to view attached files.August 4, 2021 at 1:02 pm #310621
Elise NoromitMemberHello,
Please have a look at the screen: https://gyazo.com/9424c3aa36ac20575c026e02fd11fa2a
If you have any questions please feel free to contact us.
Best Regards
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