Home Forums WoodMart support forum Stars on reviews don't show

Stars on reviews don't show

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #301864

    CristinaMoliner
    Participant

    Hi,
    Before it worked fine, but now I don’t know why not all the stars come out in the product reviews. Only 1 star comes out, when 5 should come out.
    It looks like something from the design. Attachment screenshot.

    #301866

    CristinaMoliner
    Participant

    I attach the image

    Attachments:
    You must be logged in to view attached files.
    #301882

    Eric Watson
    Participant

    Hello,

    One of the third-party plugins adds custom styling that breaks the rating.
    https://monosnap.com/file/RXBDh10rWOoe1yjGtVb3pS7kFCO5OO

    Regards.

    #303900

    CristinaMoliner
    Participant

    Hi Eric, thanks for your reply. I understand that you mean, but… what i have to do? What is the pluggin breaks this?
    How to solve?

    thanks
    Cristina

    #304036

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #309018

    CristinaMoliner
    Participant

    Hello again, I continue with the thread of this problem, because I see that the stars look good in the mobile version, but they are cut in the computer version.
    I need to know where the css of “woocommerce price amount” is because it has a white background that covers me the stars of the rich snippet reviews.

    Thanks again,
    Cristina

    #309156

    Hello,

    Please provide the page URL and screen of the problem. Specify the screen width and device you are viewing.

    Best Regards

    #310401

    CristinaMoliner
    Participant

    Hello again, I continue with the thread of this problem, because I see that the stars look good in the mobile version, but they are cut in the computer version.
    I need to know where the css of “woocommerce price amount” is because it has a white background that covers me the stars of the rich snippet reviews.

    Thanks again,
    Cristina

    Attachments:
    You must be logged in to view attached files.
    #310534

    Hello,

    This plugin causes the problem: All In One Schema Rich Snippets

    Please check this video screen: https://gyazo.com/2eebeee374973c73efa412e5f1c75af2

    If you have any questions please feel free to contact us.

    Best Regards

    #310539

    CristinaMoliner
    Participant

    Hi again and thanks for your reply. I saw your video but I don’t know where I have to do this changes.
    Can you explain me please?

    #310562

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    .product-grid-item .star-rating,
    .single-product-page .summary-inner .star-rating {
    	float: none;
    	width: auto;
    	height: auto;
    	text-indent: initial;
    	display: inline-block;
    }

    This code would disable the plugin styles in certain places.

    Best Regards

    #310567

    CristinaMoliner
    Participant

    I cant find this rute

    Theme Settings > Custom CSS > Global:

    Attachments:
    You must be logged in to view attached files.
    #310621

    Hello,

    Please have a look at the screen: https://gyazo.com/9424c3aa36ac20575c026e02fd11fa2a

    If you have any questions please feel free to contact us.

    Best Regards

Tagged: , ,

Viewing 13 posts - 1 through 13 (of 13 total)