Home Forums WoodMart support forum State is not required

State is not required

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #146958

    Mike
    Participant

    Hello, i saw there is a mini problem at checkout. the state field should be required but is not after version 4 update, can you take a look. thank you in advance

    Attachments:
    You must be logged in to view attached files.
    #146975

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

    Regards

    #147029

    Mike
    Participant

    it is present also on your demo! check it out, add a product and then go on checkout page, you will see that state/country is marked as optional, also i attached the image from your demo

    #147041

    Hello,

    I have test the checkout module with the latest version of theme at my test site. The State / County field is still required and we can not complete the checkout process without specifying a state or country.

    Screenshot: https://jmp.sh/mYsWrej

    Could you please deactivate all the third party plugins and check back your site.

    Best Regards.

    #147058

    Mike
    Participant

    well we are missing something here… i check your demo again and i don’t see any required state/region field. you can see by yourself please on the video. btw i already have made test without any plugin, and also on default wordpress theme and nothing was changed…

    #147068

    Hello,

    Actually, it is the default functionality of the Woocommerce plugin, this field has set as optional and required on the country basis. If you change the Country from Greece to any other country like Pakistan then you will see that the state and county field is required field but not for Greece. So if you want to make it required field then you should customize the Woocommerce plugin.

    It requires customization to achieve that functionality and this is beyond our limitations and support policy.

    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)