Sticky menu

Good day. Please tell me why the menu is not sticky? I checked the boxes, but it doesn’t work.
Can you help me? Sait http://nikitatsisov.berserk-group.ru/ I can give password.

Hello,

Please provide your site admin access to the private area.

In addition please check perhaps you have enabled “Hide when scrolling down” in this case the sticky appears when you scroll a bit to the top: https://xtemos.com/docs/woodmart/header-builder/enable-sticky-header-option/

Best Regards

Good day. If you look from the admin panel, then the menu works. If in incognito, it does not work.
admin

Hello,

Please clear the browser cache and try again, I am checking the site I do not see any difference, I clicked menu items and it shows the same pages in incognito and in the logged-in state: https://gyazo.com/6d2b328734741658aa1032f1b598755c

You have not made the row sticky, please follow this manual: https://xtemos.com/docs/woodmart/header-builder/enable-sticky-header-option/

Best Regars

but
I checked the sticky menu. Basically, when scrolling, should it be sticky?

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When I look in incognito, the title is not sticky. And in the admin panel it is sticky. Can you help?

I did import of headers, sticky headers don’t work either. Probably, somewhere there is a problem in the topic, if you leave the admin panel and look in incognito, then the menu does not work.

Video https://files.fm/u/za6ccgnky

Hello,

The bottom row is sticky now, if you want the main row to be sticky, do the same: enable the sticky in the row settings.

Best Regards

Sorry, but incognito doesn’t work for me ((

https://ru.files.fm/u/5z2va4b5a

Can you help me? I can give pass ftp

Hello,

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

Allow me. Made a backup

You can do this process.

Sorry, how are you doing with the menu? can you help me?

Sorry. Can you help me please. I just don’t know what to do anymore. Please.

Hello,

Please make the full backup of the site and update the theme https://xtemos.com/docs/woodmart/update-theme-2/

Best Regards

it is true. everything worked out. Thanks

That is fine! If you have any questions please feel free to contact us.

Best Regards

Thanks))

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