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Store page stopped loading

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  • #409925

    detroyt86
    Participant

    Good afternoon!

    On the Russian-language version of the site, the contents of the store stopped loading https://korm-rybam.com.ua/magazin/ Screen https://prnt.sc/aXH-Ia6n6GYp

    At the same time, everything works on the Ukrainian version
    https://korm-rybam.com.ua/uk/mahazyn/ Screen https://prnt.sc/r_1QkWAmPOFS

    I tried to clear the cache and completely disabled the WP Rocket caching plugin
    I also turned off other plugins that I don’t use now, but all this did not change anything …

    Добрый день!

    У меня на рускоязычной версии сайта перестала загружатся содержимое магазина https://korm-rybam.com.ua/magazin/ Скрин https://prnt.sc/aXH-Ia6n6GYp

    При этом на украинской версии все работает
    https://korm-rybam.com.ua/uk/mahazyn/ Скрин https://prnt.sc/r_1QkWAmPOFS

    Я пробовал чистить кеш и вовсе отключил плагин кеширования ВП Рокет
    Также я выключил другие плагины что сейчас неиспользую, но все это ничего не изменило …

    #410038

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary admin access to the live site to take a better look at the issue there.

    Looking forward to collaborating with you!

    Kind Regards

    #410103

    detroyt86
    Participant

    Thanks for the quick response!
    Access granted

    #410230

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the password is wrong: https://prnt.sc/GHzdsijdjcAs

    May I request you update it?

    I await your response.

    Kind Regards

    #410402

    detroyt86
    Participant

    Sorry! I gave you outdated data…
    I pour out the correct password

    #410902

    Luke Nielsen
    Keymaster

    Hello,

    Please check the issue again because on my side it started to work well.

    https://monosnap.com/file/eErDG6OXGbBsMNl2wYuYiM6TDQTy7m

    Let me know if you have any questions, I’d be happy to answer them.

    Kind Regards

    #411112

    detroyt86
    Participant

    Thanks for the help! Now everything works as it should

    #411160

    Luke Nielsen
    Keymaster

    Hello,

    Glad that everything is sorted out.

    Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)

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