Stripe woocommerce plugin cannot input data at checkout

I installed the woocommerce stripe plugin, but when I go to the checkout page, all the input fields are narrowed and I could not enter any information.

Attachments:

You must be logged in to view attached files.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

I installed WPML only, but didn’t activate it.

All the other plugs were originally installed together with the theme.

Could you please also check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

Regards

I worry if I switch to another theme, all the loco-translate and other settings for the current theme will disappear.

Is there anyway to check / fix this problem?

Hello,

The only problem may occur when you switch between themes in Appearance -> Themes is that widgets may lose their positions. It is a WordPress behavior and we are not able to fix this in our theme scope. Now, you need to go to Appearance -> Widgets and move all widgets to appropriate positions.
As a workaround, you can backup your widgets configurations using this plugin https://wordpress.org/plugins/widget-importer-exporter/

Regards

Fixed, many thanks!

[Author]

Posts