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Styling messed up when entering from facebook mobile
- This topic has 13 replies, 2 voices, and was last updated 1 year, 5 months ago by
Artem Temos.
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October 1, 2023 at 9:37 pm #500627
scott-7032ParticipantHi,
If i post a link to my site through my facebook page on mobile, the styling gets messed up when the site is shown through facebooks iframe type thing. I will attach a few example images. You can see its mainly things like buttons losing there padding and the pre header.
I will be doing a lot of facebook marketing so its a bit of a problem for me. Any way to fix it please ?
Thanks,
Scott.
Attachments:
You must be logged in to view attached files.October 2, 2023 at 9:06 am #500661
Artem TemosKeymasterHello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builderThank you in advance
October 3, 2023 at 2:51 pm #501147
scott-7032ParticipantThankyou. I will paste the info below. The only other plugins are a caching plugin and a seo plugin. Feel free to disable them when you look but it is a live site so dont want to leave then disabled.
Another thing ive noticed is that the footer isnt showing on product pages. If you could have a look at that it would be most appreciated.
Thankyou. Scott.
October 3, 2023 at 2:58 pm #501149
Artem TemosKeymasterPlease, keep all plugins that are not related to our theme temporarily turned off and see if it works.
Kind Regards
October 3, 2023 at 3:03 pm #501152
scott-7032ParticipantOk thanks. Just tried that and still the same unfortunately.
October 3, 2023 at 3:33 pm #501168
Artem TemosKeymasterPlease, disable all these plugins temporarily so we can test this.
Kind Regards
October 3, 2023 at 3:34 pm #501169
scott-7032ParticipantOk all deactivated, thanks.
October 3, 2023 at 4:25 pm #501206
Artem TemosKeymasterWe just tested this using a few different mobile devices and it works well. Here is a screenshot https://gyazo.com/d1b7c58ae62d0e06869b39c904a838b7
October 3, 2023 at 4:35 pm #501217
scott-7032ParticipantYes it works fine on mobiles. The issue is when going through facebook, facebook adds an iframe type thing which messes the layout up.
October 3, 2023 at 4:39 pm #501220
scott-7032Participantand the footer isnt showing up on product pages, any idea how to fix that please ?
October 3, 2023 at 5:07 pm #501233
scott-7032ParticipantAlso if i add a link to one of my products on my facebook page, when users click the link through that link on a mobile they cant select a swatch, meaning they cant buy the product. So its a major problem.
its like facebook have there own browser when clicking links on a mobile through there facebook app.
Thanks.
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This reply was modified 1 year, 5 months ago by
scott-7032.
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This reply was modified 1 year, 5 months ago by
scott-7032.
October 3, 2023 at 5:10 pm #501237
Artem TemosKeymasterYes, we tested it via Facebook browser on mobile devices.
October 3, 2023 at 5:16 pm #501240
scott-7032ParticipantWeird as when i try on andriod all the styles are messed up and swatches are unclickable. Tried deleting the app cache aswell.
October 4, 2023 at 9:18 am #501356
Artem TemosKeymasterTry to test how it works on a few different devices to see if it is a device-specific issue.
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