Home Forums WoodMart support forum subcategories disappeared

subcategories disappeared

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #573004

    MiniSputnik
    Participant

    Hello,

    i have some categories that inside i can see their subcategories and their products. But i have other categories that inside i can not see their subcategories, only products.

    Where can i find the option to activate or deactivate subcategories images on each category?

    I add picuture for better understanding.

    thanks so much

    Attachments:
    You must be logged in to view attached files.
    #573261

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Thanks for reaching to us.

    First of all, Iā€™m really sorry have taken long time to reply you due to the weekend.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #573505

    MiniSputnik
    Participant

    here it goes, thank you.

    #573795

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Thanks for details.

    Please edit the category https://prnt.sc/GPX_WlTZAbKW > and you can select Both to show products and subcategories https://prnt.sc/xrDei8VjAcSH

    Regards,

    #573807

    MiniSputnik
    Participant

    Ouuch! It was not so hidden… sorry, could not find it!
    Thank you so much Hung!

    #574075

    Hung Pham
    Keymaster

    Hi MiniSputnik,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    Regards,

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘subcategories disappeared’ is closed to new replies.