subcategory-mobile-menu

This topic has 12 replies, 2 voices, and was last updated 4 years, 3 months ago by Aizaz Imtiaz Awan.

Viewing 13 posts - 1 through 13 (of 13 total)

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August 25, 2020 at 8:54 pm #221211

vindesign_it
Participant

Hi,

I’ve just noticed that in mobile menu in category section, the subcategories don’t display, Why ? I added the subcategories in menu.

Thank you !

Best Regards,

Vincenzo

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August 26, 2020 at 7:35 am #221298

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshot you attached.

It seems that you added HTML Blocks for the categories menu that’s why it is not displaying the subcategories of the categories menu.

Because the HTML Block on hover doesn’t work for the mobile.

If you are trying to ask anything else then please elaborate with the help of some relevant screenshot of the specific area to check it myself and help you out accordingly.

Best Regards.

August 26, 2020 at 10:38 am #221351

vindesign_it
Participant

Hello,

I didn’t add HTML Block, I setted menu about WordPress Menu ( screenshot attached )

Thanks

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August 26, 2020 at 11:52 am #221378

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshot you attached and visited your website. The menu you attached is not set as the categories menu and it is not displaying to the categories menu.

Screenshot for Clarification: https://ibb.co/cY6j7pv

Please make sure that you have set the menu as categories from WoodMart >> Header Builder >> Mobile Header from the right top.

Screenshot for Clarification: https://ibb.co/SnJf26S

Regard’s.
Xtemos Studio.

August 26, 2020 at 12:28 pm #221389

vindesign_it
Participant

The website is : https://cosentinohome.com/

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August 26, 2020 at 12:58 pm #221400

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your website and saw the screenshot you attached.

Please deactivate all the third party plugins and activate parent theme and check back.

If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

August 26, 2020 at 3:24 pm #221450

vindesign_it
Participant

Hello,

None results, the problem continues. Can you help me ?

Thanks,

Vincenzo

August 26, 2020 at 3:26 pm #221451

vindesign_it
Participant

I’m sorry. I updated the login parameter.

Thanks

August 27, 2020 at 6:52 am #221552

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved and now the sub-categories are working on the mobile menu. Please clear cache and check back.

Screenshot for Clarification: https://ibb.co/thDHhsT

Regard’s.
Xtemos Studio.

August 27, 2020 at 11:57 am #221632

vindesign_it
Participant

Hello,

Perfect ! It’s work, what was the problem ?

Thanks,

Vincenzo

August 27, 2020 at 12:20 pm #221642

Aizaz Imtiaz Awan
Keymaster

Hello,

You are Most Welcome.

I have deleted the previous menu items and added them again then saved the menu and the issue was fixed.

Regard’s.
Xtemos Studio.

August 27, 2020 at 1:46 pm #221671

vindesign_it
Participant

ok, perfect ! Thank you.

Regard’s

Vincenzo

August 28, 2020 at 5:56 am #221795

Aizaz Imtiaz Awan
Keymaster

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.
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