Home Forums WoodMart support forum subcategory-mobile-menu

subcategory-mobile-menu

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #221211

    vindesign_it
    Participant

    Hi,

    I’ve just noticed that in mobile menu in category section, the subcategories don’t display, Why ? I added the subcategories in menu.

    Thank you !

    Best Regards,

    Vincenzo

    Attachments:
    You must be logged in to view attached files.
    #221298

    Hello,

    I saw the screenshot you attached.

    It seems that you added HTML Blocks for the categories menu that’s why it is not displaying the subcategories of the categories menu.

    Because the HTML Block on hover doesn’t work for the mobile.

    If you are trying to ask anything else then please elaborate with the help of some relevant screenshot of the specific area to check it myself and help you out accordingly.

    Best Regards.

    #221351

    vindesign_it
    Participant

    Hello,

    I didn’t add HTML Block, I setted menu about WordPress Menu ( screenshot attached )

    Thanks

    Attachments:
    You must be logged in to view attached files.
    #221378

    Hello,

    I saw the screenshot you attached and visited your website. The menu you attached is not set as the categories menu and it is not displaying to the categories menu.

    Screenshot for Clarification: https://ibb.co/cY6j7pv

    Please make sure that you have set the menu as categories from WoodMart >> Header Builder >> Mobile Header from the right top.

    Screenshot for Clarification: https://ibb.co/SnJf26S

    Regard’s.
    Xtemos Studio.

    #221389

    vindesign_it
    Participant

    The website is : https://cosentinohome.com/

    Attachments:
    You must be logged in to view attached files.
    #221400

    Hello,

    I have visited your website and saw the screenshot you attached.

    Please deactivate all the third party plugins and activate parent theme and check back.

    If the problem continues then provide admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    #221450

    vindesign_it
    Participant

    Hello,

    None results, the problem continues. Can you help me ?

    Thanks,

    Vincenzo

    #221451

    vindesign_it
    Participant

    I’m sorry. I updated the login parameter.

    Thanks

    #221552

    Hello,

    Your issue has been resolved and now the sub-categories are working on the mobile menu. Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/thDHhsT

    Regard’s.
    Xtemos Studio.

    #221632

    vindesign_it
    Participant

    Hello,

    Perfect ! It’s work, what was the problem ?

    Thanks,

    Vincenzo

    #221642

    Hello,

    You are Most Welcome.

    I have deleted the previous menu items and added them again then saved the menu and the issue was fixed.

    Regard’s.
    Xtemos Studio.

    #221671

    vindesign_it
    Participant

    ok, perfect ! Thank you.

    Regard’s

    Vincenzo

    #221795

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 13 posts - 1 through 13 (of 13 total)

The topic ‘subcategory-mobile-menu’ is closed to new replies.